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USED TRUCK DEALERSHIP IN FOND DU LAC, WI

Lenz Truck Center is known throughout Wisconsin having the highest quality used trucks money can buy. All trucks are hand-selected and go through a rigorous 128 point inspection, giving you piece of mind that your Lenz Certified Truck is truly the best truck now and years to come. At Lenz, large used pick-up trucks is our specialty…with over 600 for you to choose from. Whether you’re looking for a Ford F150, a Chevy Silverado 1500 or even the big stuff like a Ford or Chevy Diesel truck, Lenz Truck Center is sure to have something that’s right for you. That and know we’re not just limited to Ford and Chevy, we carry just about everything else…from the GMC Sierra, to Jeep and Ram, as well as Toyota Tundra. Browse through LENZTRUCK.com. We always have new trucks arriving daily. Although Lenz Truck sells used trucks throughout America, know that we’re just a short drive away from Oshkosh, Appleton, Manitowoc, Sheboygan, Green Bay, and even New Holstein or Chilton. Even if you’re a bit further, browse LENZTRUCK.com. Find the used truck of your interest. Set up an appointment and take the trip from Waukesha, Milwaukee, Madison and Wausau or anywhere in between. Owning a Lenz Certified Truck is certainly worth the trip! And know that if you’re a bit further like Minnesota, Illinois or Iowa, we have no problem in delivering your truck right to your home.

USED TRUCK DEALERSHIP IN FOND DU LAC WI SELLS MORE LARGE USED PICK-UP TRUCKS IN FOND DU LAC, WI

Rest assured, Lenz Truck is a volume dealer. We buy more, so we save more and thus you save more. Combine that with having the highest quality used trucks money can buy, more people place their trust in buying their used pick-up trucks from Lenz Truck Center than from any other dealership in Wisconsin. We appreciate being number one and we’re thankful for every one of our customers in making Lenz Truck Center Wisconsin’s number one used pick-up truck dealer. Stop by and find yours today.

I recommend Lenz Auto to anyone searching for the perfect vehicle - and talk to Mike as he will be sure to get you into that vehicle. The entire experience was positive from start to finish. Communication was excellent and everything including valuing my trade-in, went smoothly; definitely not the car buying experience I have been used to! I will definitely contact Mike when we are looking for our next truck.
Missy
I would highly recommend Lenz Truck Center, and working with Mike Buhler. I was a buyer from out of state, and he was very helpful and honest throughout the entire process. Not seeing my vehicle in person, Mike was 100% true to his word... and I love my new truck!
Ezra Paddock
I recommend Lenz auto and ask for Mike, he was kind and very helpful, He did help us on getting the best deal on a trade, definetly a great dealer and sales man.
Amado Briones
My wife and I had a Great experience in buying a SUV from Steve. We knew exactly what we wanted in a Toyota 4 Runner and Lenz Truck had it. We called to let Steve Svendsen know we were coming and he had the SUV ready for us to take on a test drive. No haggling was necessary and we got a great deal. They were fair on our trade in and it took us less than an hour to walk out the door with our SUV. I brought the SUV back in to take care of a few stone chips in the windshield a few days later. The Service department was friendly and took care of the repairs quickly. I would reccommend them when you are in the market for a nice used vehicle.
mike
I was working with Brian Lenz about a truck and a trade. On the day I could make it up to the Dealership he was not available. I was concerned that I would get bounced around and have a problem with the numbers I had worked out with Brian. Marty Krepsky stepped in and made the process seamless. All the numbers were right on, the truck was spotless and all my questions and concerns were handled in a prompt and efficient manner. Marty was patient while I looked over the truck, and didn't pressure me in the slightest to "get the deal done". I was very thankful of that as it gave me all the time I needed to be sure that was the truck I wanted. If the truck I purchased from them performs as well as the whole sales process I will truly be one happy camper.
cmcjwn
Came In Looking For a Truck We Had Seen Online. By the Time We Were Able To Get There Tuesday The Truck Had Been Sold Monday Afternoon. Richard Was great Finding Something Else We Might Be Interested In. It Was a Truck That Had Just Arrived. His Suggestion Worked Out For Us, Including Making Sure The Truck Was Cleaned To Our Expectations and Detailed To Perfection For Pick Up a few Days Later. It Was a Great Experience! They Got The Trucks,..... Lenz Trucks!! Thank You, The Wrensch's
Wrensch
Was in the market for a new truck and started my search online. Looked for about a month at both new and used trucks. I have been a chevy guy since the 90s and wanted to look and drive different trucks (chevy and ford) 1/2 tons. Setup an appointment with Brad and let him know what I wanted to look at. My wife and I arrived and both trucks were pulled inside for us to look over and not freeze or rush. Took both for a test drive, no pressure, no hovering over me...etc. Brad was great to work with and even beat my interest rate! Thanks and I LOVE my new Ford Raptor! I will be back!
Mike
Richard did all he could to get me approved for a 2012 dodge durango. My credit is bad and he did what he could to make sure I got in the truck. I will definetly come back to make another purchase from these guys.
larry j
After searching in and around Milwaukee and online for days, I ventured up to Lenz to look around. What a selection! There is pretty much every combination options available on whatever your looking for. The best part was how easy Jake and Sam made my purchase. No pressure and no hassle! When I buy my next vehicle, it WILL be from Lenz!
augustwest419
I Was Met By Steve And He Was Very Helpful And Friendly. The Whole Process Was Real Easy No Pushy Sale At All. I Would Buy From There Again.
gummer
We had a great experience! Brad assured us on our first contact he'd be able to help us and he did...as did Bill with sales and Sam with financing. Everyone is knowledgeable and efficient. Quick process. Soft sale but extended warranties are pushed only time will tell if that was necessary.
toyotabuyer
What can I say that hasn't been said already? Great efficient service, and excellent communication any way one chooses (phone/email/text) . Richard was friendly and trustworthy and, most of all, not pushy! (Total salesman!) Thanks so much!
Monimen78
I would like to say working with Lenz truck Center was very enjoyable and pleasant, and they made us feel comfortable,. I would recommend Lenz Auto to all my friends, We drove 5.5 hours to make this purchase because of their great prices, friendly service, and pleasant atmosphere. The transaction went smooth and quick, and were very happy with our purchase, and experience with Brad Lenz and his team! I'll go to Lenz Auto first for my next purchase, were very happy. Mark from Michigan
mark
I have bought a handful of vehicles over the years and this was by far our best experience hands down. Our salesman was great and so was the rest of the staff.
Chad
From searching on the internet to the day we came in to look everything was smooth. The process could not have been better. Seeing the vehicles online, then driving and driving and working with both Steve and Dave was an enjoyable experience. When I am in the market for another vehicle Lenz will be my choice.
Darren
I was very happy with the service I received from the receptionist down to the finance office where I signed papers. The truck is great and I would recommend this dealer to anyone.
Jon
Talked to Mike Buhler Friday afternoon about a couple trucks I was looking at and he said he would hold them for me. Drove down Saturday morning, got there about 8:30 and meet with Mike. He was very friendly and great to deal with. Took the first truck out for a quick test drive while Mike looked my truck over for a trade-in. Got back and talked to Mike about my trade-in and he got me a great price. Filled out the paperwork and was on my way home with my new 2012 F-150 Lariat by 10:30. Overall it was a great and very easy going casual experience. Would highly recommend to anyone interested in a new vehicle. Kyle
kyle514
Lenz Auto was by far the best deal we could find. Financing was a breeze. Would recomend to anyone. Great selection too and Brad Lenz was great to work with.
blarsen
Just drove home in a 2009 wrangler this afternoon from Lenz auto. Started looking on Monday and drove home Saturday. Worked with Richard and Dave and they made us feel comfortable in every aspect. Didn't have the worlds best credit and they where able to get us a loan we where comfortable with. If you have any doubts of getting a car loan just talk with Richard (salesman) and Dave in finance and see what they can do. Treat you like real people. Absolutely happy with Lenz Auto!
gdubs
My husband and I were interested purchasing a Ford 150 crew cab. We did not want new but something with low miles and within the last couple years. After much research online and stopping at lots nothing even came close to what we were able to get at Lenz. We bought a 2013 Ford 150 4x4 crew cab with only 11,000 miles at a better price than anywhere else! Financing was easy...Service people great....We drove truck home same day :)
charlie
I knew what I was looking for, and found it at Lenz. Due to distance, weather conditions, and other commitments, I was delayed in personally inspecting the vehicle. During that time, Jake maintained regular, but not excessive, contact with me. Once we arrived at the dealership, the process went smoothly. As others have indicated, there was no room for negotiation on the price, but the price was not inflated. All employees were friendly and customer service-oriented.
Trixie
Did not expect to trade, went to look, and review trucks but ended up trading the same day. Friendly people made this an easy buying experience. Would recommend this dealer to anyone looking for a truck.
cmeender
We traveled 100 miles to your dealership, great communication before arrival, everybody was very courteous, you negotiated trade in, very smooth transaction. Would deal with you again.
Dar
Left our home -24 degrees below zero 3 hour drive. Spent 1 hour @ Lenz with Jake Roberts left with new truck 18 degrees above zero & a very happy & satisfied customer. Thanks a lot Jake.
jajjc
It took me about a year before I made a decision to purchase the 2014 GMC Sierra and I knew Lenz was going to be the place to make it happen. Great service, decent prices, and lots of options. This is what attracted me to Lenz. My cup holders were missing from my truck and I didn't realize this until a week later, but I was told that Lenz service department would take care of this for me. Highly recommended. -First time buyer
jhchang04
I like the way business is run at Lenz. Never being there before it is not what I what I expected. Bradley asked what trucks I was interested in, got me the keys and I went on my way to check them out and no one following me around was great. 1- 1/2 hours later I got back with Bradley and left in a truck from Lenz. I do think the detail shop could do a better job.
johninwe
We would highly recommend this dealership and it was worth the 2 hr drive from IL. Our no pressure salesman Steve S. was fantastic and very knowledgeable. The truck we purchased we saw online, gave some basic information on their website about the vehicle we wanted to trade, and had an idea before we went what they would offer. Shortly after that Steve called us to see what we were looking for and if we had any questions about the vehicle we wanted. After telling him we were only looking and might drive up in a few days, he said great and call if we had other questions. When we arrived at Lenz 3 days later we walked into a very friendly environment with fast, friendly service. They have sold trucks in all 50 states, Canada, and in Mexico. We will buy from them again...price, service, quality can't be beat.
elliott6430
Buying process did not get drug out for a long period of time. I liked the fact that there was so much information in their online ad for each individual vehicle. it made the truck buying experience very easy. Ryan Knueppel was very helpful
Lariat
Bill Braatz was great to work with as was Sam Pegram. Bill had the vehicles we were interested in ready for us upon arrival. He did not pressure us to purchase and was fair and honest in trading in our vehicle. They are family friendly and had a place for the kids to play while making the truck purchase. The vehicles were exactly as they looked in the online pictures and were well maintained. We are loving our Dodge Durango purchase and would definitely consider buying from Lentz in the future. I would recommend Lentz if you are car shopping.
Lindsay
Words can't describe the experience I had with Lenz right before Christmas. Their experience, knowledge, and overall customer service is second to NONE! From Michigan, I chose a truck from their inventory and arranged to have a 4" lift kit installed with new tires, stepbars, etc. Dan Bergin was top notch in helping me get what I needed for the truck install. Hats off to Dave Reilly and Brian Lenz in their time and effort on making this a smooth and unforgettable experience, as well! From my initial phone call from Michigan to Wisconsin, within 7 days or less, Lenz had my paperwork completed, and the truck lift installed, ready to go, and was delivered to my door on Christmas day! They are super to work with before AND after the sale! Highly recommend!! Thank you all! Todd S. (Michigan)
gutsgloryram
Just a hats off to Mike Buhler and the folks at Lenz Auto. I found a truck I liked online at Lenz and initiated contact with Mike Buhler at the end of November. I chose Mike based on his positive reviews. I had several things going on at the time, but Mike called a couple of weeks later asking if I was still interested and asked if there was anything he could do. I live in TX, and I had questions about the underbody and other areas of the truck that I couldn't see in the the stock photos. Mike e-mailed photos of the areas I was interested in (which included getting under the truck) and was very responsive to my questions. Upon arrival, the truck looked better than I expected (it looks brand new inside and out, but is a 2011 model), and was ready for a drive as soon as we arrived. The truck drives as good as it looks and my wife and I put 1,500 plus miles on it driving it home. I'll add that we had a minor miscommunication during the communication process, but Mike made it right ... ht as soon as I mentioned it. Overall, Lenz seems to have a wide selection of high quality vehicles at very good prices (they don't negotiate much, if any, BTW, but their prices are better than fair), and the purchase process was also quick and easy, also without the usual add-ons/warranties/service plan pitches that some other dealers make you endure. Mike was quick to answer any questions and requests, but never pushy, and also worked with my out of state banker to overcome the hurdles that come with an out of state purchase. I would recommend both Mike Buhler and Lenz when considering a truck purchase.
RW
Ryan Knueppel made the whole truck shopping experience wonderful. I never even had to set a foot outside the building once I arrived. I had informed him ahead of time which truck from their inventory I would like to drive. When I arrived it was in the heated garage ready for my inspection with the keys in it ready to drive. I informed Ryan I had another truck from the website I would like to drive also. By the time I got back to the garage on my first test drive. The other truck was waiting for me to look at and drive. Also when you come back from a test drive the garage doors open automaticly and you pull right in to the heated garage. The sale and financing took about 20 min. I got a loan from my local bank (Landmark CU) on site right through Lenz even though I live in Oconomowoc. Dan Reilly in finance was great! By far the easiest and most relaxed car buying experience of my life. If you didn't know already Lenz deals in quantity of sales. The asking price is the price you pay ... e price you pay, no haggling. And if you do your research you will know the vehicle prices are unmatched. They will also match any price within 500 miles if you happen to find a lower one. I doubt this happens much. I had been pricing trucks for over a year and always found Lenz to be the lowest priced to any comparison. Lenz Trucks has gained a customer for life
robigl
Set up appointment and Mike Buhler was ready for me when I got there. Looked at the 2013 Tahoe and took it for a test drive. Mike explain several items of interest to me and made me feel at ease with any questions I had. He took the time and didn't rush me at all. Traded in a truck and drove home with the 2013 Tahoe that afternoon. Everyone was friendly and professional. Yes I would recommend this dealership to my friends. Called back to the dealer couple of days later with a question and they were again friendly and very helpful on what to do. Thank you all. Joyce
joyce.jansen.169
I want ot thank Vince and all the staff at Lenz for there friendly and polite service. I will definitely be back in the future to purchase another used truck. Thanks and keep up the good work!!
BenMess19
Thanks Steve for helping my wife and I find a vehicle that fits our likes and budget. Thanks also to Sam for getting us a great rate on the loan and convincing us to get the extended warranty.
Kczzz1
After searching for 2 or more months for a truck, we finally found the one we wanted at Lenz. It was an easy process to purchase our vehicle. We drove it home same day. The office was clean and the staff friendly. I would purchase from them again, I only wish the tank had been full. Our service person Jake, was very helpful both online and in the office, with finance Sam was as well.
Lynn Sarantos
Great selection of unique trucks not available elsewhere. I traveled 5 hours to purchase the truck and it was ready the morning I arrived. Paperwork and administrative activities were painless. The only complaint was I wish they would have filled up the tank prior to me taking possession. Overall though, good experience.
Brad Collier
Started online with the trade quote for current vehicle and found the truck I was looking for on the lot. Stopped down on Saturday took the Raptor for a ride and made the deal on Monday. Quick easy and painless to deal with. Exactly the way every purchase should be. Thank you Ryan!
brettmess24
After shopping around Green Bay, the Fox Vally, and Fon Du Lac areas, I found exactly what I was looking for at Lenz. Not only are they competitively priced, but their service is exceptional. The entire staff was very friendly, helpful, and eager to go above-and-beyond to accommodate my needs. I would definitely recommend Lenz Truck to anyone searching for a quality used truck.
TD65
My wife and I made the drive from Milwaukee to Lenz to test drive and look at a couple of Jeep Grand Cherokees. After meeting with Marty we tried two of them out. There wasn't any pressure and we decided to purchase one. The vehicle was in excellent shape, low miles and after he saw my trade, I received what I wanted for it. I was willing to spend a little more for the low miles compared to the one in Milwaukee. I would recommend them to anybody.
rhaase
My wife and just bought a 2012 Ford F-150 and we very pleased with the over all way that we where treated. even thought we have only have had the truck a month we are very happy with that also..
Steve Weber
I live near Detroit, I bought my truck remotely from Lenz. Ryan was very helpful in providing photos to verify answers to questions. When I arrived to pick up the truck, Lenz went out of their way to ensure everything was handled professionally, they even returned my rental car for me so I could drive my new truck home. I would buy again from them without hesitation.
Collegiatepenury
I recently purchased a 2013 one of a kind Chevrolet truck. Living 2,000 miles away was difficult as I could not personally see or drive the truck. There was no discount on the price, but I purchased it anyway. Using a private carrier to transport saved me $700.00 over the Lenz price. Although the salesman told me that the tires were almost new, when the truck arrived you could see that they had approx. 5000 miles left on the tread. The truck was also filthy which the driver of the carrier company commented on. He did try to wipe it down, but you would think that Lenz Truck Center would have at least cleaned it prior to delivery. When I emailed the salesman about the tires and the fact that they hadn't even washed the truck, there was no response. Lenz trucking did get ahold of me after this review and apparently vehicles that are to be transported are not washed beforehand. I did change their rating upwards since I was unable to remove this post. I do appreciate their quick ... quick response back.
allused
I have been on there web site many times over two years. I called and talked to Jake Roberts in sales they had a 2005 Chevrolet Silverado 3500DRW LT 4x4 extended cab. All the Acc. you could think of. We talked over the phone and emails. told him what I had in trade and worked a deal over the phone. The truck I drove 285 miles was more than I thought it be. I don't mean in price it was in show room condition with a little over 6,500 miles. Jake Roberts was one of the best salesman that I have worked with. Getting in and out and on my way back to In was a breeze. Everyone I talked to was there very pleasant and helpful. Thanks again everyone at Lenz Truck Center and I wish you all well.
orangehorse155
We found a truck we liked online and drove 30 minutes to test drive it. I sent an email and the truck was waiting for us when we got there. We test drove it but found a differe not one we liked more. The selection is so good here its hard to decide!!! Found our truck and the whole process was quick and easy. Highly recommended!! LENZ makes buying a new truck fun and easy!!
thriftymom
I had a very enjoyable experience working with Marty Krepsky and Dave Relly at Lenz Auto.They both were very friendly and helpful.Good experience all around.I would recommend Lenz Truck to anyone.
hanna1955
After searching the Internet, I finally found what I was looking for and more at Lenz. I immediately called and spoke to Mike Buhler. He supplied me with all the information I needed and even emailed me immediately after with the directions and that everything would be ready upon my arrival. When I arrived, Mike was there to greet me with the truck of my dreams. There was no hassle and the truck was just as I expected and more. Mike was very pleasant to talk with and a good sense of humor. He also answered all of my wife's questions and we both drove our new vehicle home as happy campers. Actually my wife drove. For the first time, my wife and I did not get into an argument during a transaction. That was no easy task!! Thanks Mike.
hb53209
After much searching online, I found a vehicle I was interested in at Lenz Truck Center. My email questions were answered promptly by Brad Lenz, and he also was very willing to follow up by phone. I drove down from the Upper Peninsula to check out the vehicle. Once there, I was greeted by Ryan Knueppel, who was friendly and helpful in answering further questions. After making a request for one minor adjustment to be made to the vehicle before purchase, it was taken care of immediately by the service department. I especially appreciate the fact that days later, after the purchase when I called, Ryan took the time to further discuss a few items and answer questions by phone. I am very satisfied with the vehicle and the service I received. Thank you very much!
Upperpeninsula
I had a very enjoyable experience working with Marty Krepsky and Lenz Truck Center. When I called in, Marty took the time to answer all my questions with great detail. He is very knowledgeable, and I felt very comfortable working with him. It's been almost 14 years since I bought a car. I wasn't looking forward to the experience, but Marty and Lenz made it really enjoyable, and I couldn't be happier with the experience. I drove 150+ miles one way on Memorial Day, and it was well worth it. Keep up the incredible work. All the best, Bryan
bryankelly400
Brad Lenz always goes out of his way to find the vehicles I've wanted over the years at the price I want to pay! If he hasn't had what I wanted he will go out and find exactly what i need. Prices have always been at the least fair most of the time much better than expected. If Brad wasn't avaiable he has made sure someone is available to help with any concerns or questions. Sales have always been quick and easy, service is reliable and efficient! They do it all and have it all if the vehicle you want doesn't have the option they can add it and they do excellent service work also. I've purchased more than 10 vehicles from Brad and I will continue to go back to Lenz's in the future. You definitely can not go wrong with the quality of vehicles they have the selection and prices!!
JimBrockII
By far the best vehicle purchase experience I've had! I live in Chicago and there are a ton of dealerships in the area peddling their trucks, but I went up to Fond du Loc to get my truck. Why? First, they have incredibly competitive prices, in most cases they are a much lower than what I found more local to me. Second, they have great inventory. I had the same range of selections to choose from in this one location that I would have had to travel to at least 3-4 different local dealerships to get. Third, lots of information given up front about the truck I was eventually interested in. Fourth, they have an excellent reputation and my experience bears it out. So I had my eye on them for quite some time, and when I was ready to move on a purchase they had exactly what I was looking for - and I was still looking at local dealership inventories. I made two trips there, the first as part of another previously planned trip. I figured I'd stop by and see if their image matched reality ... . Despite showing up at near closing time, Marty Krepsky met me and we made the deal. The next week I picked up my truck. Even better, despite being in Wisconsin, they were able to process title, tax, and license for Illinois. So I drove away all set up with no hassle. Smooth. Everyone was very friendly and helpful all the way. In a nutshell: Lenz Truck Center is THE standard setter for how automotive purchases should be today.
jSantiagoIII
My purchase of a 2008 Lexus IS 250 was the most pleasant and easiest vehicle purchasing experience ever. Sam Pegram at Lenz was friendly and fun to deal with. I called to ask some questions about the car on a Friday and he told me that was his old car. I thought this was some line of old car sales tactics from the past, but it was true it was his car. He told me all about the car and its condition. He made it sound like it was cream puff and I was wondering if he had oversold the condition. I told him I’ll be up on Saturday morning and if the car is as he represented it that I’ll take it. Sam had the car pulled and parked right up by the building. When I drove in I knew that was the one. It was just as Sam had described it over the phone. Sam threw me the key and slapped a plate on the back and I took off for a test drive. I returned to Lenz and offered Sam 500.00 less and he said no deal. That car is worth the money and will sell for the sticker price. I still took the car knowing I’d ... d look long and hard to find another as nice. The rest of the purchase was fast and seamless. I could have left with the car that day. Sam said leave your truck here and take the car home with you. I left the car and took my truck. I was afraid they would have sold my truck on me, just kidding. I returned and picked up the car on that Sunday. I would have never thought of looking at Lenz for a car. I always thought of them as just the truck guys. Thanks for putting that car out on the internet or I would have never found it. Plus I would have purchased a different Lexus that was not in as nice of condition. I’d recommend Lenz and Sam to my best friends and family.
wastedwagesracing
My Son suggested Lenz Auto, He said if you can't find a truck there you aren't looking for a truck! I called and spoke with Mike and Dave and traveled to Fond du Lac. The service was immediate, questions I had were answered and the vehicles I had picked out were right up front and ready for a road test. Thank you for a job well done, I took My Dodge truck home that night. I would highly recommend going to Lenz Auto!
grammapper
We recently decided to do more camping in the future. Along with that decision came a HUGE financial dilema and a financial problem that other Auto / Truck Dealers in the Fox River Valley simply said "we can't help you, because you owe too much on your trade-in". After hearing that line... (no less than 3 times), we decided to check out Lenz Truck Center and see if they could help us. Our problem was that we indeed "owed more than the car was worth". In 2012 I had purchased a New 2013 Dodge Dart at an area dealership. It was a Great Little Car and it had awesome reviews and awards... but I bought it immediately after filing 'bankruptcy' in 2012. Besides that, the car was not "well received", and many New Car Dealers in the Upper Midwest still have many 'brand new 2013 Dodge Darts on their lots! Not to mention 2014s and in September... here comes the 2015s. Translated, what that did to me, was drive the 'overall value' of my car way..... down. So that it was now ... t was now worth roughly $8,500.00 less than I now owed on it. I forgot to mention my 'finance rate' was at 22.9% when I purchased it... due to the fact of my recent 'bankruptcy'. I never had a late or missed payment on that car, and most Dealerships didn't want to give me the time of day! Then in 2013 I was injured at work and became 'disabled' and my gal was found with 'Breast Cancer' as well. That is when I checked out Lenz Truck Center. The very next day Brad Lenz one of the owners of Lenz Truck called me to discuss my plan in regard to 'trading in a 1.5 year old car with under 16,500 miles and in 'excellent condition'. I told Brad that we wanted to buy a Truck to pull a 5th Wheel, or Camping Trailer and trade in the 2013 Dart. Brad went right to work, called me back 2 more times that day, asked a few more questions and said... "We will find a way to help you folks out"! Yesterday we left their Lot in a 2011 Ford F-150 Lariat 4X4 with gobs of Super Nice Options, it was just what we needed and wanted to pull our 'future' camper trailer. Brad worked to get us a Way Better Bank Rate, and yes, we lost money on that 'Trade-In', but much less than other Dealerships were trying to 'throw our way', if they tried some to help at all. So we are VERY PLEASED with our purchase at Lenz Truck Center, and we recommend them to anybody who is looking for a "Nice Truck at a Great Price", besides they have a very friendly and courteous staff. They had us in and out as 1st time buyers in under 2 hours! Most Dealers didn't seem to want to help us, as I mentioned above, especially after I mentioned I also had a 'Heart Attack' in 2013. To say 2013 was a 'bad year' for us is an under statement for sure. I think the World of Brad Lenz and the staff at Lenz Truck Center and so does my gal, mainly because they "Deliver on their Promises".
CronceCarl
My situation I needed a vehicle that could support having a electric scooter in the back, I have been a Ford man all my life. I could not find a vehicle in the Ford line that would work for me. I started on line looking for something else that would work. Thought a good place to start Lenz Truck. I showed my wife the Suburban and she said "really a Chevy"? I called and got Marty, he explained everything on the vehicle, said I better get down there or put a deposit on it. When I went to meet him, he had the Suburban pulled and it was waiting in the garage for my inspection. My wife and I took it for a ride and was impressed I wanted to close the deal right away. Started the paperwork in walks Nik, said he could save us some money with the loan. I said sure everyone says that !! Well true to his word we got a lesser amount of time on the loan and smaller payment, a savings of about 3.000. Great experience all around. Would recommend Lenz Truck to anyone.
sarao1
The experience that I had with Lenz auto was great. I called with tons of questions because I lived far away and Ryan always got back to me in a very timely manner. I bought my truck in the winter and loved it, but when the first rain came the sun roof leaked (something that no one would have been able to know. I called up Ryan and transferred me to Dan Bergin the service manager. Since I live in the twin cities about 4.5 hours away Dan told me to bring the truck to a dealer of my choice and contact him when I did. I brought it to a dealer and I gave them Dan's number and a couple days later the problem was fixed. Dan didn't try to cut corners he made sure it was fixed correctly. Everybody that I worked with at Lenz Auto was very pleasant and they have gained a life long customer with me.
johnsb3
I must admit that I was dreading the thought of buying a vehicle because my prior experiences with car dealerships have been horrible. That being said, Mike and Nick made the entire car buying process stress-free! Both were extremely friendly and went out of our way to make the process easy for us. We were offered a fair price for our trade-in, got a sweet truck at a great price, and the best part is that the entire process was completed within two hours. On top of that, Nick found offered us a loan that beat the already competitive interest rate on the loan we were pre-approved for in our home town by over another percentage point! I would highly recommend Lenz Truck Center. Trust me, the stress-free transaction and great customer service was well worth the nearly five hours we drove to make the purchase. This is the first place I will check when I am ready to buy our next vehicle.
Tayboots
After spending a great deal of time and effort locally looking for a tow vehicle I came across Lenz Truck Center and found an F-350 DRW fitting my needs. I inquired about the truck and Brad Lenz replied immediately and answered all my questions. Living on the opposite side of the states I had a fair amount of questions and concerns. Working with Brad was great and the time he spent addressing every issue was top notch. The entire process was straight forward and since it was a great deal upfront we were able to move forward with the purchase without the haggling and games. Brad was extremely accommodating to my lender’s needs, my inspector and the delivery of the vehicle. Having made the purchase sight unseen and from almost 2000 miles away the vehicle was received as stated in the description and per the photos provided. In addition to my purchase the entire process exceeded my expectations. I would highly recommend Lenz Truck Center to anyone looking for a great product, fair price ... ir price and incredible service and that is the reasoning for a 5 star rating and why I will recommend them to my family and friends.
lkdorsey
If you want the short story... Go to Lenz Truck Center. They are the best. Ask for Mike. You will not be disappointed. Five stars all the way. If you want the whole story, read on... Over the past few months, it became apparent to my husband and I that he needed a new truck. We knew that he wanted a used Toyota Tacoma TRD Sport, but we weren't sure where to go. We live in Madison, and have only been in Wisconsin for two years, so I did my research online with cars.com and autotrader.com to look for dealers in the area. Our local Toyota dealers had some, but they seemed a little aggressive (we drove through the lot, and a salesman came out from inside and started chasing us down). We are not fans of high-pressure sales techniques, so we left. The other dealers in town just didn't have exactly what we were looking for. Through the above mentioned websites, we found a few trucks that we were interested in. We chose to go with one of the Toyota dealers in Milwaukee. They had, what ... e. They had, what appeared to be the perfect truck. We requested information, and my husband talked with our assigned dealer on the phone. He said he sounded like a 'fast-talker', but he was still interested in looking at that truck. So, we both took a day off from work (to avoid the weekend crowds) and went to Milwaukee to get this truck. I cannot fully express in words the disappointment we experienced. The dealer was nothing short of arrogant, condescending and rude. He lied about the condition of the vehicle and actually laughed at our potential trade-in. We left, disgusted and hopeless. We stopped by another car dealer on our way out of town, and they were no better. We were convinced we were never going to find the right truck or dealership. That night, after my husband went to bed, I went back to those websites again and found the perfect truck at LENZ Truck Center. It all looked great online, but I was hesitant (considering our experience in Milwaukee). I did some messaging with a customer service representative, and sent my email requesting more information about the truck. The next day, I got an email from Mike Buhler. He called me and I was able to briefly explain our experience in Milwaukee and express our fears and hesitation. I asked him if he could please be honest with me about the condition of the truck, so we didn't drive all that way just to be disappointed again. He said he would go out right then and double check the condition of the truck and get back with me. He did get back with me within 15 minutes (as promised) and gave me his word that everything was clean and in good working order inside and out. We were concerned about driving a distance, only to be let down once again. I called my husband, sent him the information on the truck, and expressed that I really trusted Mike. We talked about it and decided to go up that night when I got home from work. Mike was with some other customers when we arrived, but he was able to come out briefly and meet us. He told us to go out and look at the trucks and let him know if we wanted to take a test drive. We did, and were happy with the truck. We went back in and Mike spent time talking with us and getting to know us. We felt that he genuinely cared about our happiness. Mike's willingness to listen to our concerns and be patient with us showed he has a great deal of integrity and compassion. He made the whole process painless and as smooth as possible. Once we agreed to the truck price and the value of our trade in, we met with the finance manager, Dave Reilly. This was an equally pleasant experience. He found us the best rate and told us a little bit about our lender and even told us where to find the branch in Madison (they work with many lenders to find you the best rate). The whole process with Mike and Dave took about 90 minutes from start to finish. We were back on the road in no time, in the perfect, very high quality 'new-to-us' truck. Thank you so much for everything, Mike, Dave, and Michelle. We cannot express our gratitude enough. We are absolutely satisfied with the entire experience of working with all of you. The whole process exceeded our expectations. I couldn't wait to write this testimonial as I can't say enough good things about this dealership. They have taken all of the pain out of buying a used or new car. Lenz Truck Center will be our auto dealership from hear on out. We highly recommend them to anyone with their future vehicle needs.
LittleDBigD
On the recommendation of a friend, and after weeks of searching other dealers inventory, we looked on the Lenz website. We found the type of truck we were looking for, found that their asking price was extremely fair and contacted them for a trade-in quote. We drove from Milwaukee and were extremely surprised that the stood behind their over-the-phone quote and had everything ready to go. We were in and out of the dealership in an hour. This was the first time the dealer did not insist we would have to stop in before a trade in would be quoted and where we did not spend hours haggling over the price. Anyone looking for a truck from the Milwaukee area should consider taking the trip to Lenz. We worked with Marty, who was very pleasant and great to work with. We will definitely be repeat customers!!
BobKellyK
My purchase of a 2013' F150 was honestly the easiest truck buying experience ever. Lenz Truck Center and Sam Pegram, along with the office staff, are courteous, professional, and straight forward. I called to enquire about a few trucks and drove the hour drive to the dealership. When I arrived the trucks I asked about were lined up and ready for inspection. I was greeted by the receptionist and she actually remembered my phone call and my first name and that I talked to Sam. A quick meet and greet and Sam had me the keys and out the door for a few test drives. Upon return my trade in value was ready and reasonable. I slept on my decision and Sam checked in with a few courteous calls, but never any hard pressure to buy. Once I made up my mind Sam faxed, emailed, and communicated promptly to finalize the sale. I opted to add a spray in bed liner and thought it would take a couple days to schedule. The bed liner was sprayed the very next morning and my truck was ready by noon….You ... can’t find better service then that. The finalized sale and pick up of the truck was seamless and swift. All questions and details were addressed with attention and thorough explanations. I was hesitant to drive an hour to shop for a truck since I have local dealers close to home….I’m so glad now I took the time to check out Lenz Truck Center….thanks Sam…I’ll be back….
dhags
By far the smoothest car buying experience I've ever had. Marty Krepsky was extremely patient in arranging to meet with me and even stayed well beyond closing time to ensure I was able to complete my purchase and drive home with the truck I wanted. Dave Reilly was also very freindly and helpful securing the best possible financing for me. I couldn't be happier with my overall experience and will definitely look to Lenz for future vehicles.
jmoschel
I found a truck I was interested in online. Nick contacted me and gave me several options. I test drove a few trucks with the help of Steve and ended up purchasing a truck that fit all my needs. Dan help me personalize my new truck with a cap, tinted windows and spray in bed liner. These men were very professional and made my truck buying experience quick and worry free. Thank you Lenz Truck! I will definitely be a return customer in the near future.
Brics1
We had great experience at Lenz Truck Center. We had contacted Marty on line and he had car ready when we got to dealership from central Illinois. After test drive, the best part was no hard sell and Dave was very nice and professional in the finance department. We are back home with vehicle and enjoying it very much!
grskin
I felt no pressure to make my purchase, yet was provided with courteous assistance and quick answers to help make buying this truck a pleasure. I received a truck that I am happy with, and I paid a fair price. Thanks!
heojkm
Very helpful, knowledgeable, and friendly staff. Especially liked the way there was no pressure to make a decision. They would let you try out every vehicle on the lot if you wanted. Very efficient with processing the final paper work and making the customer feel at ease. Will certainly highly recommend to others.
whenslin
My over all experience was good. The vehicle was brought inside for me to view. I would have liked to have the vehicle put on a lift at lenz so a mechanic and I could walk through it. After my purchase, I brought the truck to my shop and found items I thought could be safety issues. The spare tire was completely flat. The tire recommended pressure in the tires was low by 20 pounds on all four. A bolt holding the pick up box to the frame at the passenger side front was out about an inch and the entire box was lose. The accessory outlets didn't work and it was not the fuses. Makes me wonder if a wire was damaged by heat. I know you should expect certain wear with a used vehicle, but the above items I think have to do with safety. An hour with a lenz mechanic on a lift would have cleared any issues. I would buy again from Lenz. I would just drive the truck to my shop, no matter the distance, to examine all the mechanics.
davidsemrow
Mike was a pleasure to deal with!!!! I was in and out in maybe 15 mins total! I will defiantly purchase my next truck from Lenz truck center!
Jondipuma
My overall experience with Lenz was way better then any of the unknown amount of dealerships I drove past to get to Lenz truck Ryan knueppel was so far the best salesman I've ever done buisness with . He explained my trade in offer and purchase price of my truck Instead of doing the old number shuffle that seems to be a ordinary dealership only way to sell trucks or anything for that matter . I also appreciated the prompt communication and was never left on hold or jerked around waiting for answers .
Svtraptor
This is my second purchase from Lenz and both times have been nothing but pleasant- very friendly ,nice people that actually treat me like I'm a person instead of just another sucker that we can get to buy their vehicle , both vehicles were/are exactly what I was hoping to get, thanks to Ryan knueppel and Dave Reilly for another great vehicle
2much4ken
I was looking for a good used F-150, I recently went on a snowmobiling trip up north with my brothers and realized that the 01 F-150 didn't have enough room for us and our gear. So we crammed in the truck for the 5 hour ride. Right there I knew I needed a full four door cab. I looked all over the state for a truck that had all the options that I wanted. I found two at Lenz Trucks that fit my needs. I called and talked to Sam, who had the truck ready and waiting for me when I arrived, Sam was very helpful with all the questions I wanted answered before I went for a test drive. Took the truck for a ride and I knew I wanted this truck, a quick talk with Dave Reilly and I was in my new truck on my way home! Thanks, Paul Flanagan
Irish23pn
When my husband and I entered Lenz, we did not have any expectations. We had been to three other dealerships in our area, and test drove three trucks, but just did not get that "this is the one" feeling. Then I did some research on line and called Sam to inquire about a gently used Chevy. We knew it was the type of truck we were looking for, but we would need to visit and take it for a drive. After the test drive we we knew, "it was the one", but it would still be contingent on the financing. Sam never pressured us or made it seem like he was just out to sell a truck. He was very personable and wanted to do his best to make sure this is what we wanted. That goes a long way in my book. After we decide to purchase, he introduced us to Nik, who worked his magic to get us to the payments we needed a month in order to take the truck home. I am so happy that we decided to go a little farther than our home town dealers, but Lenz did make us feel right at home. I would recommend anyone who is ... who is looking for a vehicle to take the drive, just the customer service alone is well worth it. The great deals are just a bonus. Thank you for making the dream of me owing a truck come true! I am very grateful! Holly De Villers
deviller7
I had a great experience at LENZ! Buying out of state can me a risk, not with Lenz. Ample pictures, videos, and Sam Pegram customer service will bring me back there in the future. This will be my third vehicle purchase this year and by far the best. Thanks Lenz
SignatureLandscape
Very professional and friendly staff. They gave me a very fair value on my trade in and the car I purchased was very well priced. I would recommend them to anyone looking to purchase a truck.
gavinbar
I had never heard of Lenz Auto until I started searching on the internet for a 2010 Ford Explorer Sport Trac. I was a little nervous purchasing from them as I had read some not-so-good reviews, and I was buying the vehicle from Florida sight unseen. I had it shipped to Florida and it arrived in an enclosed trailer. The vehicle was just as presented in the video. It was perfect! I used an out-of-state lender and from the time I made the offer, got the funding, and had the vehicle shipped, it took about 2 weeks. The title did not arrive with the vehicle, but as soon as the lender’s check cleared, the title was overnighted to me. The vehicle arrived with a one-month Wisconsin paper license, giving me plenty of time to register the vehicle. The whole process went smoothly. Jake Roberts was my salesman, and he was perfect to work with. He was honest and was always available by cell phone and email to answer any questions, even on his day off. The only negative comments I have are 1) they ... have are 1) they wouldn’t work with the price and 2) Nik Tries wanted my social security number when he had no reason to have it, and he wanted me to show proof of insurance on the vehicle when he had no reason to see that either. I will definitely recommend Lenz and Jake to other purchasers and will consider buying from them in the future.
cab5557
I have honestly never had a smoother and care free purchasing experience in my life. From first call to vehicle delivery, I felt like a part of their family. Paul and Dave wanted nothing more than to get me into my dream truck. I drove over from the Detroit area to trade in my car and take the 2011 Ram home. Since the bad weather parted, I was able to arrive a day sooner. Paul worked with me during my commute to make sure that all of the information was ready. I showed up a day earlier than I was supposed to and they had all of the dotted lines in front of me and ready to sign. In fact, they made the transaction so simple that it felt like I was in and out for an oil change. The vehicle was read for a test drive upon arrival. Paul took my Impala for a spin while I drove the Ram. Less than 30 minutes later, I was in my Ram headed back to the hotel. In all sincerity, Paul....Dave, thank you again for all of your business!!!!!!! I will be buying any and all of my future vehicles from Lenz ... icles from Lenz Truck Center. All of my friends that are in the market for a new vehicle get an immediate reference to the Lenz team! Jake
Jakeage
We arrived at for appointment with Sam and the vehicles we were considering were all ready for us to view. We were given the keys and the time to go over the vehicles without any pressure. We were given information promptly when asked and overall very satisfied with our purchase. The vehicle was everything described and more. We are very happy with our decision and the service at Lenz Truck Sales and would go back again!
NJDJ
Bought a 2006 dodge 2500 5.9l ccummins with a six speed manual from these guys. They were excellent. I had dragged my buddy with me to check out this truck since he's the diesel guy. I asked them if I could take it for a ride, they handed me the keys and off I went with my buddy to check everything out. After being gone for 45 minutes or so, we made it back to the lot. My buddy had come across a couple little issues that he said should be fixed. A dust cover seal from the back side of the transfer case was bad, and the gas pistons to hold the hood up were bad. Other than that the truck checked out perfect. No codes in the engine and drove excellent. I told them about the issues we found and they jumped right on it. I went in to do the financing with Dave, and by the time the financing was done, so we're the boys in the shop. They even left the truck on the lift so my buddy could inspect underneath the truck better. All in all it was an excellent experience. They weren't ... 39;t pushy or over priced. I could not find that same truck cheaper than what they had it at. I would definitely recommend lenz to anyone who's looking to buy a truck. They have very clean trucks at good prices.
foxhound8484
The dealership posts very good descriptions of the trucks they have on the lot. I traveled 250 miles and was a little concerned that what I saw on the web was not what was at the dealership, I was wrong. The truck was in excellent shape and everything I thought it would be. Sam held the truck for me so that I would have time to travel in see it.It was well worth the trip. Sales/finance staff were very helpful, I was in and out of the dealership within 30 minutes of making my decision to purchase.
tleone
Dave was AWESOME!! We went in looking at one specific diesel truck, but quickly learned we could not afford it. Dave quickly suggested another truck on his lot. For a finance guy, he sure knew all the trucks, or mostly all the trucks on the Lenz lot. We live 3 hours away and everyone stayed late to accommodate us. The truck was pulled into the warm garage so we could look it over before the test drive. There was an issue with the check engine light, which the guys in the back (cannot remember their names; maybe Justin and then another) were quickly all over that, trying to figure out why the check engine light was on. We test drove the truck and we knew it was ours. Any issue we had, they took care of. I have to make mention of another gentleman, and again, I do not remember his name, but he is a jeep guy (he told me that); he drove our trade into the shop to get inspected; Very nice, pleasant and respectful gentleman. Pay him well and keep him there. He is a good asset to your company ... ur company!! Dave, we want to personally thank you for making us feel comfortable and at ease with this whole purchasing process. You actually made the sale! Good luck with math - lol. Thanks again! We have already recommended Lenz to family and friends! :)
djdonovan
I bought my old truck new in 1995 - a Dodge Ram 2500 regular cab manual transmission 360 v-8. I drove it way past it's prime in order to send my kids to a good day care. Now that they are all school age, I decided to retire my truck and buy a new one. I will only drive a manual. I found out that Chevy and Ford no longer makes manual transmission trucks and that Dodge was the only one who did now and that manuals were only available in the Dodge if you got the diesel engines. That meant I was going to get a Dodge with a Diesel - never owned a Diesel before. I wanted a 2500 Dodge Ram SRW Crew Cab Long Box Diesel with a manual transmission - turns out that this is a fairly difficult truck to find. I wanted a used one because the new ones were out of my price range - but I wanted a newer one with low miles. I am from Minnesota and I looked at all the local dealer in the Minneapolis area and found nothing. I sent many of them on a quest to find this truck for me - after a year, nothing ... , nothing. I started to wonder if they were actually looking. In fact, many of them were outright condescending when I said I wanted a manual. So, I started searching on autotrader.com for myself and noticed that Lenz always seemed to have a lot of big trucks and felt that there was a good change that they could find my truck. I called and talked to Mike Buhler and he started looking for me. After about 6 months, he found my truck. It was a great price and everything I wanted. So, on Martin Luther King day, I flew to Appleton, rented a car and drove to Fond-u-lac. The truck was exactly as described and exactly what I wanted. My brother is a mechanic and I normally have him look at vehicles with me before I buy them but I couldn't do that this time which made me nervous. I made an appointment with a local mechanic and when I took the truck on my test drive, I had it checked out. He said it was wonderful. No leaks - not any sign of a repair even on it. Break and tires were in great shape and he thought it had been very well taken care of. So, I bought it and drove it home. Mike Buhler was wonderful - he found my truck for me when no one else could. Took tons of pictures for me. He answered all my questions - and there was a lot of them. He even went into the dealership on a Sunday and pulled a car fax report for me so I could look at it before I bought my airline tickets. I had a couple of car salesman friends of mine look into it before I flew out and they said that the price was great and that their dealership wouldn't be able to sell it and the price I paid. The truck was exactly as Mike described it - I really appreciate his honesty and detail in showing me every little flaws so that there would be no surprises when I got out there. Overall the truck was in stellar shape. I got the ST model which is fairly basic. It does have electric windows and doors, air conditioning, integrated trailer breaks, heated power mirrors, transmission cooler, etc... It doesn't have the fancy stereo or the TV's in the headrests or the heated seats and such but then again, this is my truck not my living room. It would be nice to have some of those nifty fancy features but not at the giant price tag that they command. Mike made sure he understood exactly what I wanted and what I was willing to spend and then found it for me. He understood what I was willing to compromise on what was non-negotiable. Never tried pushing something on me that I didn't want just because he had it on his lot either. Mike was an awesome salesman to work with. Thank you! Nik helped me find the perfect loan for me and got me a great rate! I bought the extended warranty and he helped me pick the right one for me. Overall my experience was great. The only negative I could even think of was that if I was dropping $30k+ on a truck, they really should have been willing to pick me up at the airport. The car rental was only $50 and a taxi ride was $100 so no big deal. Besides, with the car rental, had I decided not to buy the car, I would have still had a way home. There were no more flights back to Minneapolis that day and I had to work the next day. Drive home was wonderful. Easy and fun to drive and got great gas mileage. Kind of sad to see the old girl go but this new truck will fit the needs of family much better. With 2 kids and a dog, the regular cab just didn't cut it anymore. Very happy with my purchase.
dogpete
I called several dealers including the ones our company services and never got a call back. Nik Tries went above and way beyond my expectations! He was able to get me financed at a better rate than I could get on my own. He also, due to my rediculous schedule, met me after hours to finish the sale... and I mean way AFTER hours, it was 11:00pm when I pulled into town. I left that night without a test drive, and drove 7 hours back home through one of the worst snow storms I've been through in years. The Excursion never missed a beat, and I couldn't be happier. Thanks again for working with me!
phooker2
We came in to Lenz to look at a 2013 Ford Escape that we were pretty sure was out of our price range. After Ryan sent us out for a test drive, we quickly started to fall in love with all the options that were installed on the vehicle. We absolutely loved being able to bring the vehicle back into their warm shop for a thorough inspection on a cold winter night. After spending some time playing with all the fancy electronics, it was easy to justify spending a little more to get something we really liked. We left the dealership feeling well informed about this vehicle. After going home and comparing prices on similar vehicles online, we quickly found the price on the Lenz vehicle to be more than fair. The following day we called Ryan to work out the final details. After discussing some financing options we were able to drive away with a vehicle that exceeded our expectations and was within our price range. Thanks to Ryan and the staff at Lenz for a great buying experience.
mgellings01
Really enjoyed working with Marty Krepsky. Very promt and professional. He had everything from the truck to the paperwork lined up and ready to go before we arrived at the dealership. Within one hour we veiwed, test drove and purchased the truck.
mikevilleneuve
I drove 150 miles and purchased a used ford f350 for my business. Everything went as smooth as it could. Lenz has a large selection and fair pricing. Thank you to Nik in finance, jake in sales, The mechanics and front desk who answered some additional questions. Everyone I dealt with was very professional. I recommend Lenz to any future truck buyers. I will visit Lenz again when Im ready to buy my next truck. Thanks again to everyone!
Russell350
It was easy to deal with the guys at Lenz, no bull straight to the point. My father in law was impressed with the selection and is thinking about trading in his truck for an upgrade. if you like trucks Lenz has it...
kbaird
We are so pleased with the experience we had at Lenz. Sam was very patient with us while we looked the truck over and very patient with my kids while they waited. Sam kept in touch with us from the time we inquired about the truck until the day we came to buy it. We will definitely go back to Lenz in the future!
emmfoxlake
tHIS IS THE SECOND TRUCK I HAVE PURCHASED FROM LENZ TRUCKS. EVERY THING IS VERY PROFESSIONAL,YET DONE ON A PERSONAL BASIS. I HAVE HAD GREAT SERVICE FOR PRICING AS MARTY DID NOT PLAY GAMES WITH PRICING, TOLD ME STRAIGHT UPTRADE IN VALUE AND PRICE OF MY 2012 SILVERADO.WE GOT THINGS DONE FAST WITH GREAT SERVICE FROM ALL EMPLOYEES. I WILL ALWAYS CHECK OUT LENZ TRUCKING FIRST WHEN I LOOK FOR USED TRUCKS!!!
deerhunt
Never Heard of Lenz Trucks before viewing them on the internet. To be very honest I read some not so friendly reviews and was very worried, even to the point that we set up a secondary appointment with another dealer just in case Lenz Truck felt "TRICKY". I have to say I cancelled the second appointment and bought a Ford Expedition from Lenz. Both Sam and Nic were great guys to work with. The process of buying a vehicle was very smooth and comfortable, I would definitely recommend this dealer ship to anyone interested in buying a vehicle. We had to travel 2-1/2 hours to get there but well worth it. Thanks guys for making me and my husband very happy customers. Jody and Dean Reilly
jodyrye
I bought a 2004 dodge ram 1500 everything was over the internet Nik was the most helpful persons I have ever delt with from the pictures i asked for to the final paper work I will deffentaly be buying another truck form Lenz auto and Nik thank you very much for all your help
dodge19
They were all friendly and many of there employees asked if they could get me something to drink while i was waiting. The prices are great on the trucks and the service was fast. I will be back to get another truck from them.
pledebuhr
I would highly recommend Lenz Auto to all my family and friends. They had the car of my dreams. Brad was super friendly and very professional. I had an absolute amazing experience. I would rate them 10+ out of 10. John D. Riesterer
EaglesJohn
Best expeirience I've ever had at any dealer, hands down the best. I live over an hour away and was not able to get there until a half hour to close, they had the truck waiting for to test drive, stayed open an hour later for me and closed the deal! I was in and out in a hour and a half, and that included taking my prior truck in as trade not to mention with giving me the best trade in value I've been offered. They worked out numbers that worked for me and I've never been happier with a purchase. I've already sent two friends there that are looking to purchase a truck. I still can't believe how fast it all happened. I will definitely return for my next purchase. Thanks to all the lenz group! Oh! And thank you for sending me on my way with the gas cards! Nothing like driving off the lot worry free! Donnie Cunningham Milwaukee WI
W2cunningham
I will never spend more than 100 dollars online much less buy something like a vehicle online without test driving. That's what I use to say. A co-worker from Michigan told me to check out lenzauto.com online and look for a rare hard to find truck I wanted. So I did. I had the best car buying experience ever in my life to date. Best vehicle I've ever owned to date. Thanks Lenz and Nik. Bobby Marcum TN.
bobbymarcum
I have used Lenz for two car purchases and would and will use them for future purchases. Even though I have moved out of state. Great service!
mosy29
This was one of the smoothest purchases we have ever had. Ryan really went over the top to make sure we got what we wanted!
dclaussen
Did an online application for preapproval and Nik called me right away saying I was approved. Told him I will be in the next day to look at their inventory and work something out. Nik was a great person to work with. Showed me what I wanted to see and got me in and out of their office within 2 hours as I was in a hurry because I have things to do. Very knowledgeable and hard working, was able to answer every question I threw at him about the company and car I was interested in. I would recommend Lenz Truck to anyone interested in a truck or anyone who wants to know anything about trucks/cars.
tublis912
I spoke with Brad Lenz via computer and he answered my questions and set us up with financing, when we arrived the trucks we were interested in were inside so we could look at them. Marty then handled our purchase and Dave the financing. Everything went very smoothly and we are very happy with our purchasae. I would recommend Lenz to anyone searching for a used vehicle.
skbauer
My experience with Lenz has been very enjoyable. I traveled from the mid-Michigan area to get my 2012 Chevrolet 2500HD and it was exactly as advertised. The price was right Marty and the rest of the staff treated us great, meeting us at the airport and driving us back to Fond du Lac to pick up the vehicle. They also recommended places to eat and look for Fond du Lac sweatshirts. With over 400 vehicles on the lot there is a vehicle for everyone's taste. I had searched for months before finding Lenz. I would recommend Lenz (and Marty) to anyone looking for a high quality used truck. Rick Terwilliger
rlterwilliger
About two weeks ago my boyfriend's truck caught on fire and was a total loss.. we were working with insurance company to get resolved and in the process started looking for a new truck.. On November 1,2013 we found a truck on the Lenz website that we were interesting in.. i emailed and asked to see pictures being there was none on website... within hours i received a email back fromm Brad Lenz which was asking his photo department to rush pictures so we could see it before we drove down from Oshkosh.. Friday night came and we decided to ride down and take a look at the truck.. much to our surprize the truck was everything Jeremy was looking for.. we told Mike Buhler that we wanted to hold the truck and would go to our credit union in the morning.. he was super helpful and made everything as easy as possible... I had worked with Mike about 15 years ago and didnt even know until we got to Lenz that he would be our salesman.. so it was wonderful to deal with a friendly face. On the ... drive home Jeremy said to me that he really like the truck and there was a noise that he didnt like.. we went to bank the next moring and secure funds.. Headed back to Lenz.. we explained to Mike what are concerns were and he had the service inspect the truck and they descovered a high performanace clutch was making the noise and it was normal... Jeremy was still uneasy... I then emailed Brad and let him know our concerns and he then reassured us that if something went wrong with clutch in first 30 days he would make sure we were happy... that was all Jeremy needed was the reassurance from Brad that he would stand behind the truck... we signed the papers and brought home the truck.. so after two weeks of sharing a car to get back and forth to work I got my car back and Jeremy got the truck that he has always wanted. Our overall expreienced at Lenz was a mazing, from Brad responding to me about the pics right away and Mike being super understanding and helpful... the service manager ( dont recall his name) explaining the clutch issues... We could not have asked for anything better. We will recommend Lenz to everyone.. we are glad to be part of the Lenz family.. THank you for all you did to make our experience extra easy.. you guys rock Jeremy Beck and Cathy Perryman
cathyjpn
My frustration started when we agreed on a trade in value and the cost of the new(used) car. Then I was told the last step was to have mechanics check the car over and I would be out of there in 15 minutes. They come back with saying the car needs repairs costing $2000 and that they were going to have to give me $2000 less on my trade in. My question is why wasn't this done right when I came in? It would make sense to me to give the car to the guys to look over before agreeing on trade in value and before agreeing on total price. That way you have all of the information you need to determine prices. That type of practice is called getting someone pregnant and is what gives car dealers a bad name. We agree on a price of a car and trade in and I start moving things into the new car and in the mindset of life with this car and then come out with the bad news. Secondly, the price of the car I bought was $34,497. I incorrectly assumed that the $15,473,17 final price was just sales tax ... ust sales tax and plate transfer. After I came home and looked at the receipt, I saw that there was a $295 service fee, title fee which states that a replacement is $20, but I was charged $95, $25 licence fee and another $25 processing fee. I was never told about these fees. Lastly, before I drove two hours to get there, I called and said that I couldn't locate the title and they said not to worry, we could still do everything without it. Once I got into Nik's office, that was not the case. I had to write Nik a check for $20,500 and he told me it would be cashed if I didn't get him the title within a certain amount of days. I did find the title and he sent my check back, but still very uncomfortable with that. Overall, I did not have a good experience and I won't be back.
swalt
Really had a great experince here--this was my second time coming here and i was in and out with a new truck in like 2 hours--i had a small issue with the truck and they really went out of there way to correct the problem--Nik Tries was great at getting me the numbers i wanted to see--deal done--I will be back!
duanefischer
I was looking for a Ford Expedition and they had a few there. I went online first to check there inventory and found one I liked. I went to the dealership to look at it to make sure it was what I wanted. I went on line and filled out the financing form fully believing that it would not happen, but Dave Reilly called me the next day and left me a message to call him about my options. I work third shift so we played phone tag for a couple days and I told him I would be in town that friday and I would talk to him then. within 10 minutes of walking in the door he had financing for me with no down payment and a very low interest rate. I'm so used to high interest rates and large down payments that I was in shock. he said I could drive it home that day. I decided to go home and talk to my husband about it because I didn't want to take on more than I could and Dave and Mike were very understanding about that because a vehicle purchase is a big deal. when I called them back on monday ... morning a told them I could buy the truck they pulled it in off the lot so that no one else could even test drive it. went in that night and signed a few papers and off I went. this was my second trip to them and surely won't be my last! If you are in the market for a truck, any truck, go to Lenz because if they don't have it on the lot they can find one for you!
2009fexp
Lenz Truck was recommended to me by a friend of mine -- and I've got to be their happiest customer!! Mike Buhler was EXCEPTIONAL!! Mike was very professional -- and genuinely listened to what my needs were and matched me with the perfect truck!! This truly has been the best vehicle buying experience that I've ever had!! When I came to Lenz Truck, I wasn't quite sure what I needed -- and how that would align with my price range. Through our conversations, it became very clear that I had a couple of purposes for my truck. With that in mind, Mike (and his colleague, Nik) found the right truck for me!! I actually didn't know this was the right truck at first. However, Mike explained to me the features of this particular truck -- and why they were important for my situation -- then I knew that this was the truck for me!! Mike did not pressure me -- but continued to provide me information and to listen to my needs. Also, Lenz Truck has an incredible culture -- and their team ... -- and their team works so well together!! Being in business myself, I'm very impressed with this organization. I would highly recommend Lenz Truck -- and Mike Buhler!! I know I wouldn't go anywhere else for my next truck!! Thank you, Mike!! - Pam from Sheboygan, WI
pamott211
This was my 1st visit to Lenz Truck, and I was 100% satisfied with the level of service and quality of their truck inventory. Mike Buhler was my sales associate, and was extremely helpful in helping me decide which vehicle was best for my needs. Mike took a lot of time to make sure we looked at all available options, and not once was there any pressure to purchase a vehicle. I decided on a new 2013 Ford F250, and Mike was able to put an above average trade in value on my 07' Cadillac Escalade. Mike also took it aupon himself to work through a few repair issues on my trade in, and went "on and above" to make the transaction fair for both parties. I can't say enough about his commitment to treating the customer with respect and professionalism and he is truly an asset to the Lenz Truck Sales Team. If you visit Lenz Truck make sure to request - "Mike Buhler"!!!!!!!!!!! Thanks Mike for a job well done - A+++++++++++++ Sincerely, Matt S. (Winneconne, WI)
msagorac
Overall experience was very good. Steve Svendsen was a pleasure to work with. I was also very impressed with Service Mgr Dan Bergin. Vehicle was everything and more than I expected from the pictures on the internet. Everyone was very professional and polite. Our sales representative, Steve, knew his product and took the time to answer all my questions. Make sure you know what your trade is worth. I would recommend Lenz to anyone and we do plan on going back.
rhowerton68
Great dealership with a huge selection of trucks. Anyone could find something they like. Prices are matched well for the truck that you are getting. Not going to steal it from them but you get the quality that you pay for. Everyone in the office is friendly and were willing to work with you to complete financing once they helped you find something that you like. I would recommend this dealership to anyone who is getting frustrated looking and is ready to buy exactly what they want today.
PetersonA
My experience working with Sam Pegram and Lenz has been a great! Sam was very informative and courteous and the whole purchase was professional and glitch free. I would definitely recommend Sam and Lenz to anyone looking for a new ride!
tbucher
Lenz is a by far the best dealership, I just bought my second truck from Lenz, we could not be happier, great selection, no pressure sales, great prices! We just love our 2012 Ram 3500 Megacab! Even our kids are saying they love this truck! I have seen Lnez trucks all over the country, and ever time I get to speak with the owner, they all are all happy! I am sure I will be going back for my next truck.
travisjskinner
I was looking to upgrade my 03 GMC 2500 HD regular cab SLE. I found a 09 GMC 2500 regular cab SLE at Lenz Auto. In which are very hard to find. I do like the pictures and video of the trucks to see it without driving to the dealer. Steve was a great help on answering my questions about the truck. Steve and Nik helped get the truck within my budget. The showroom was very comfortable while waiting on the truck getting a protective coating on the inside and out. I`am very happy with my new truck and recommend to others to shop at Lenz Auto for their next vehicle. Randy
randynorth
This was my 2nd trip to Lenz Auto this year! The 1st time I left with a great truck that I've been enjoying for several months now. I worked with Mike and Dave on that visit as well and they were terrific. This visit I bought a GMC Terrain for my wife and once again had a wonderful experience working with Mike and Dave. I picked out the vehicle I wanted (Chevy Equinox) 1st thing Monday morning and called Mike and had him put the paperwork together. Dave is a financing whiz able to get me better rates than I could get locally for both purchases! They had the deal all put together. By the time we arrived after spending half the day traveling - it was literally 10 minutes before closing. We quickly took the Chevy for a drive (Mike had it all ready for us) and my wife took a walk around the parking lot while I was getting the deal finished. She sees the GMC and wants to switch... Mike and Dave stayed 2 Hours past closing, got the deal put together and paperwork all done over again ... in (Dave even was able to get in touch with somebody at the bank at 9pm to change financing) and they made sure we left with the new vehicle with no need for a return trip until we're ready for our next vehicle. I will be telling everybody to call Mike when they need a truck - no pressure, he wanted us to get what we wanted even if it was a big hassle for him! It's funny because I read another review telling how he helped them early in the morning before the dealership opened... it is clear Mike and Dave are committed to taking care of the customer - regardless of the sacrifice. (Dave even stayed late to finish our deal after his 10 year old daughter was dropped off when he should have been able to go home and enjoy his family - she waited patiently while he worked until he got it all finished!) Thanks to both of you for helping us have a great time buying a vehicle we love!
stevemillen
I had been snooping around for a Duramax 4 door pickup truck. Not really in need of buying, but then I found a 2008 Silverado Crew Cab with 11,900 miles on it. The video showed the one mark on the drivers side, and the video was very detailed. So, I took my one owner Suburban over to see if we could make a trade that was equitable to all. I met Sam Pegram, who showed me the Silverado, and then too my Suburban into the shop, where Dan Bergin and crew looked it over. They really stepped up to meet my desired trade in amount. My Suburban was extremely well cared for, and that led to a great trade in experience. Nik Tries had all the documents filled out and ready to roll. It was very hard to let my first ever brand new truck go, but in the end, I couldn't let this beautiful low mileage Duramax go either. I did have one problem with the radiator fan on the way home. That is going to be taken care of this week. Thanks for a great experience guys. My friend who owns a local dealership ... l dealership couldnt come close to selling me what you did for the prices you gave me. Thanks a lot. Plus I drove about 120 miles to get there, so it was miles that were worth the drive.
wayneschulz
My trip Lenz Truck was very great. Looking for a different truck to buy, and gave Lenz truck a try. Was there at 7:30 am looking around the lot and saw i was a hour and a half early. To my surprise Mike Buhler was already in the office. He is very nice and straight forward man who helped me get the best trade in for my old truck with over 200,000 miles on it. Best offer i would get he is honest about what i had and set me up with a very nice 2009 Ford F250 with a 6.4l. Nick Tries got me the the money i needed to purchase the truck i wanted. The staff is very friendly no pressure. I thank Mike and Nick working with me at early hours of the morning and getting me in my new ride and visiting with me as i cleaned out my old truck and loaded the new one and drove away. Any one who is looking for new or used truck should visit Lenz truck first before any other dealer. Thank you very much Mike and Nick. Eric Lehman
Ericlehman70
Have been looking for a mid size pickup for my wife. Found two We really liked went up to Lenz trucks to compare the two,one was a ford sport trac, the other was a chevy Colorado. Liked them both but continued to look around for three weeks. After three weeks of looking around Lenz really had best selection of trucks and best price. Sam was our sales person never any pressure to buy, Great experience. Wish I had come here years ago. We bought a Colorado and will come back for our next truck. Thanks, Sam
monte86
Craig Larson was fantastic to work with he was informative and did everything to help us with any and all of our questions and concerns!! Will be recommending him to any friends or family that are looking for a great experience purchasing a vehicle!!! Nik Tries went above and beyond in helping us get the financing we needed to roll off the lot in my dream truck!!! He was helpful in every way and made us feel like he was just as excited as we were to be driving away in the truck!!!!
cheyenne741
Our experiance at Lenz truck was not at all what we expected. It's been six years since our last vehicle purchase from our local dealer. But heard about Lenz truck, And decided to give them a try. They at Lenz, especially Mike Buhler and Nik Tries made all our last purchases at our home dealer look like a joke. These two guys were fantastic. They made it effortless with no pressure at all. We felt totally at ease. We were on our way to a family reunion in northern Wi. and stopped and looked at a truck. They allowed us to put some money down to hold the truck until we could stop back on our way home. When we arrived and purchased the truck, we were trading in our old truck. Which happened to be packed full from our trip. My Wife didn't want to unload from one truck to the other and then again when we got home. Mike allowed us to take our old truck home and come back the next day to pick up the new truck. That saved alot of extra work for us. We love the new truck, and without ... Mike working with us, who knows if we would of purchased it. So a big thank you to Mike and Nik for making this deal come together. Will we come back to Lenz Truck ? Will we tell others about Lenz Truck ? Will we recommend Mike and Nik to others ? YOU BET WE WILL ! Thank You, Mark and Diane Reitz
markanddiane
Great dealership to do business with. Flew in from out of state, they had a driver waiting to pick me up at Milwaukee airport and they even stayed after closing to finish assisting in my sale. Vehicle was what was shown on the internet and price was very impressive.
mjfunari
After shopping around for a new truck many dealers & many web sites found lenz truck .There prices were quite abit lower than other dealers, called &got ahold of Sam told him what trucks we were interested in, we set up a time to meet him drove 280 miles we were a little late called Sam, he said no problem he had the trucks parked out front with keys in them, we drove & picked out a 2012 dodge 2500 larime , by this time it was 1/2 hour after they closed. Sam stayed to close the deal talked to us about auto armor , decided we wanted to have it applied Sam even went as far as to call the guys that had already left for the weekend to come in & apply it for us !! Sam treated us GREAT kept his word, Dave in financing was great, fast processing all paper work. awesome truck buying experience !!! we are telling all our friends that it is well worth the drive ! great prices & great people, thanks again Sam.
lighthouseministries
Sale was done quick and efficient over the phone and through a few emails. I flew into Milwaukee 1:40pm and left the dealership with my pickup by 4:30pm that day. Staff was knowledgable and I got the vehicle I expected. Thanks again Craig and Nik!
Cloomis
This is my 3rd vehicle purchase from Lenz Truck. Paul and Brad are first class professionals and made sure I was completely satisfied! I love your inventory/website as it makes me feel like a kid in the candy store..LOL!! I will be a long time customer! Keep doing what you are doing guys!!!
Garyoshkosh12
My wife and I had been looking for a pickup to handle the Wisconsin winter and for our love of camping, and had been to 2 other dealerships in Crivitz and Green Bay, and were not happy with the results. We had gone to our own bank and were turned down for one medical bill and a 8 year old paid off electric bill. Having a current mortgage and a current car loan with our bank and having never missed a payment and still being turned down, it ticked us off. Wife was ready to give up and I told her let me try a another place. Called Lenz Truck Center and asked to speak to the finance dept. and was connected to Nik Tries. I explained our problem and our need for a truck, told him what we had to trade in and what we needed the terms to be. Nik ask what kind of truck we were looking for and I told him a 2007-2009 Silverado ext cab. Nik said let me work on this and with in 15 min he had us approved over the phone, and without even seeing the truck. We made arrangement to meet with Nik on that ... sat morning and test drive the truck, which was just as he described it and then some, handled great, and was clean. We did have to take less on our trade due to condition but was not something we couldn't live with. Nik is a straight shooter and it would be a pleasure dealing with him anytime. From the time we drove on the lot till we drove away in our truck was just at 1 hour. We ended up buying a 2007 Chevy Silverado 1500 ext. cab short bed with color matched topper, that will fit us to a tee. If you need a great truck, a great person to deal with, we would recommend, Lenz Truck Center, and Nik Tries to begin your search. Thanks again Nik. Dennis/ Rachel
docflash
My Husband & I were checking out the parking lot on a Saturday & I spotted a 2004 Dodge Ram that I liked - the husband spotted a 2007 Avalanche that he liked. We went in on Monday to check on the Dodge and it already had been sold. So we checked on the Avalanche. We were put in contact with Sam Pegram. Before we took it for a test drive Sam put some figures down on paper to see if it was something we could work with. They gave me a better deal on my tradein than the dealership that I originally bought it from would give me - I traded a 2012 Dodge Journey. The test drive was enough for me - I was sold on it. Sam was very excellent with handling the deal - neither my husband or I felt pressured into buying the Avalanche. We were then sent to Nik Tries who handled the financing - again - no pressure into buying any other options that we didn't want. Both Sam & Nik were easy to work with and we felt comfortable working with them. I did have a few issues with the vehicle after I got it ... got it home but when I took it back the problems were taken care of immediately. Everybody there is very friendly. As far as the Avalanche goes - I'm loving it more and more every day. I love the way it handles & all the comfort that comes with it. I just wish I would have made this choice before I bought my Journey. Thank you again Sam & Nik for making this a reality for my husband & I.
johndeb
I recently purchased a 2012 chevy dmax, watch the vids and looked at all the pics. emails and on the phone with Craig Larson asking him this and that about the truck. He was always more then happy to go check something out on it and always got back to me as soon as he could. I drove like 900kms to come and get this truck and when I got there I was greeted with happy smiles from all the staff. when it was time to see the truck it was even better looking then all of the pics and vids, it was immaculate. any concerns I had about the truck they took care of it in a hurry, removed the mud flaps and did some fender trimming and even touched up all the rock chips I pointed out. all at no extra cost and no delay, I was there for no more then an hour or so. was a wonderful experience and well worth the trip. I was skeptical at first cause I read all the negative reviews. but once I got there I was well assured I made the right purchase from the right place. a person just has to make sure they ... ke sure they ask everything they want to know and not to go there expecting to get this and that and whatever ever else. always pays to do your research ahead of time I have been recommending them to many other people. when it comes time to buy again I will defiantly be seeking craig out
jfich
could not find the truck I was looking for around mil. so I got on lenz web site and there my next truck was. a like new clean 2012 RAM. made a call got Craig Larson and it was like dealing with a good old friend. he took me from call to driving off with my new ram days later. Craig Larson, Nick (finance manger) and lenz trucks was a pleasure to work with. I WILL be back for my next truck.
bassdaddy
I have been looking to buy a truck for about 6 months and I have dealt with a lot of dealerships, and it has been a real night mare. An really when I left my house and headed out for the 3 hour drive to lenz truck, I thought I was in store for the same treatment as the other dealerships. Craig Larson treated me like family , it was great , He help in every aspect to make sure that I bought the truck I was looking for, and all the options I wanted . THANKS CRAIG ! And I came down preapproved by my bank , and Nik Tries worked some magic and fast [WOW] he found me a better bank and rate and saved me a lot of money. THANKS NIK ! I will buy here again. thanks RUSS
boscot58
Came into lenz trucks looking for a nice duramax, and with the help of Mike Buhler I was able to trade in my car and get a great price and get into the truck I wanted. Got in the office and Mike started off telling jokes which was fun. He was very informative and helped me out without pressuring me into anything or rushing me. He also called many people trying to get the best price for my car he could find and I was very happy with the price. My last vehicle was bought at van horn in Plymouth, and they totally screwed me over and sold me bad titled car knowing it. So I suggest tell everyone to stay away from those useless dirtbags. If you want good quality and an honest opinion and know that what your buying is all cleared and has warranty I'd recommend lenz truck to anyone. Overall my expirence there was 100 times better than anywhere else I've went to buy a vehicle, and you can sleep at night knowing you didn't get screwed over. Thanks again to Mike Buhler and Lenz trucks ... for getting me into a badass vehicle.
Studdlly78
I saw a vehicle I was interested in on the Lenz website and contacted Craig Larson. Craig was able to set up an appointment for me to test drive the vehicle that same day. I loved the vehicle and within an hour I owned it. Craig made this a quick and simple process and financing was a breeze thanks to Nik Tries. Great experience
jbmcl13
Clean operation, quick processing, no hassel. They had a very large selection of trucks which makes it easy to find exactly what you want. It is also hard to find used trcuks that fit your needs. Not at Lenz Auto!
kyoung911
I liked working with Mike buhler. He was a great man made sure I was treated right he sold me my jeep n keep helping out it wasn't just a sale to mike u could tell he takes care of the ppl he deals with. I would never ever go to any other sales person when buying my next vehicle as long as lenz truck has what I want. If ur oook to buy go to mike he dose take care of his ppl . A Big THANKS TO MIKE BUHLER for everything
sexystunna1
Hi Brad.I am writing this to let you know how we feel about the trucks you sold us.I first found you on Auto Trader in Dec.2012,as our company was looking for a 3/4ton Chevy Diesel.You had a 2011 in stock with 22000 miles on it.The videos you do on line are very helpful.The truck looked very good so we decided to buy it and have to brought to our shop in Canada.We saved about $8000.00 by purchasing in the U.S. WE took delivery of the truck a few weeks later,and I could not believe the excellent condition of the truck.It looked new not used.Early in Jan/2013,we hired a new Site Foreman and needed a work truck for him.He is a Ford guy,so I checked your stock and found a 2011 F250 Diesel with 22000 miles on it and fairly loaded and having had the success with our first purchase,I did not hesitate to buy this truck.Again,when the truck arrived,I could not believe the condition of this vehicle.I thought,don’t they drive these things down there.It too looked brand new. I needed a new ... needed a new personal truck and priced one out locally through my GM dealer.I then checked stock at Lenz and found a 2013 Silverado 2500 Duromax Diesel with 800 miles on it,and loaded with the Chrome and Stainless pkg as well as tonneau cover,bed mat and 5th wheel hitch.I saved in the range of $10000.00 and had a new truck.I absolutely love this truck,as I previously owned a Duromax.I will definitely buy from Brad again and have recommended him to many already.Thanks Brad and Staff for the great product and service.Jim Baier,Pres and GM of Elance Steel Fab.Co.Ltd. in Saskatoon,Sk,Canada
jimmyhunt1
Found my dream truck on autotrader.com at Lenz and Lenz Truck Center made getting it a reality! Sam Pegram was fantastic from the start. Very professional and prompt with all of the details of the transaction. I live 180 miles away and we made sure every detail was hashed out before I made the drive. Sam was just as nice to deal with in person as he was on the multiple phone calls. Dave Reilly was in charge of the negotiations on the price of the truck and fairly compromised to meet in the middle to close the deal. Dave was off the day that I drove up and Nik Tries helped me to fill out all the paper work and set up all of the details of my loan. Everyone was beyond nice and the product advertised was of the utmost of quality in person. Lenz Truck Center seems to be a great place to buy very nice vehicles and I would consider them again for a future purchase and or recommend them. Thanks, satisfied customer.
dpg82
We had a great experience with Mike Buhler and the Lenz team. My wife and I traveled from metro Chicago to purchase a 2011 Ram we had found on the Lenz website. I have to admit I was somewhat reluctant to drive 170 miles 1 way as the skeptic in me figured there were about 100 ways this could turn out to be a disaster and a huge waste of a day. But we were looking for a very specific vehicle and had not been able to find any trucks meeting our admittedly narrow criteria locally. I had called Mike the day before to verify the truck was available and double check the details. Mike was very responsive both via phone and e-mail. We went up to look at the truck and everything was as advertised. We did the test drive and when we returned Mike was no pressure and very organized having everything we needed ready to go once we decided to make the purchase. The whole process took about 2 hours and we were on our way back home. Fast, easy and pressure free. Thanks Mike!
John68
After looking for approximately one year I purchased a 2011 F350 from Lenz in May. Since I had been looking for so long I was very familiar to the ballpark price that I should expect. When I received the Auto Trader email which matched my specifics with the Lenz truck I was a little surprised to see the price below what I had become accustomed to seeing. Lenz Auto had a very detailed video lasting over three minutes pointing out the deficiencies and showing all of the truck. I took all the specifics, fed them into the KBB, Edmunds, and USAA pricing estimates and discovered what I already knew. The price was below, and well below, their estimates. I made a lower offer, however, I was told "no, it's a great price, it'll sell." Knowing they were right I bought the truck at listed price. However, never having purchased a vehicle without touching and smelling it I was more than apprehensive. I read the Better Business Bureau and Dealer Rater reviews and they were for the most part ... most part exceptional. You'll always find at least one pissy person, but taken as a whole Lenz's reviews were A+. I was working with Sam Pegram and he was more than patient in dealing with my skepticism and did a great job in assuring me that the product was good and that they would stand behind it. I live in South Carolina so I had it delivered, which was within four days once all the paper work was complete. Upon driving off from the delivery point I noticed the Check Engine light was on. I called Lenz and spoke to Dan Bergin. He said hold on and I'll call you back. He did within about ten minutes and gave me the name and number of the Service Manager at the nearest Ford Dealership and said he was expecting my call. It was a Saturday so we made an appointment for Tuesday. Meanwhile, I noticed a Silver Dollar size drop in my garage that looked like radiator fluid. When I took it in on Tuesday they found the problems (Redundant Line and Heater Assembly Shorted Out, and Primary Rear Radiator Leaking) and said that Lenz had only Ok'd the Check Engine issue and that they would see what they say. The Mrs picks me up for lunch and about half way through it I get a call from Dan Bergin saying that they are going to take care of all of it. Total cost, $1880. That's standing behind your name. It's coming on three months now since I received the truck and I love it. I have, and will continue to, recommend Lenz Auto to anyone that is looking for a quality used truck at a fair, or even below fair, price.
dbupdegraff
I entered into the buying process by first looking over the web site and chatting with a sales associate. I took the 2 hour drive to Lenz interested but not intent on buying a new vehicle. I arrived and took a driving tour of the vehicles they had on the lot and at no time was I being hounded by a salesman. I stopped and went in to find Sam Pegram waiting inside. He asked me if he could be of assistance and the process continued. He brought up the information on the 2013 F-150 I was interested in, showed me the Car Fax report, talked with me about my trade in and than asked if I wanted to take the truck for a drive and he would take my truck to have it looked over. I was left alone to drive the truck and take a good look at it without anyone looking over my shoulder. I really appreciated that. When I returned he had a price for my truck and I was able to get the price difference that I was comfortable in and yes, I bought a truck! With in an hour they had me in my new truck with all ... h all the paperwork done and ready to go. I have purchased a number of vehicles over the years and the part I dislike the most is when I have to sit down with the finance manager as they always try to get you into the extra's. I worked with Dave Reilly and he did make the offers but he also respected my choice to not buy them and we moved on. I was very impressed! I had to call back a couple days later to find a code to program some things on the truck and I connected with Dan Bergin, He was great to answer my questions right away and make sure it all worked and I was happy. I would certainly go back to Lenz Auto for another vehicle and I would recommend them (and have ) to anyone looking for a different vehicle. Sincerely Jim Myers
jdmyers19d6
While looking for a used Chevrolet Avalanche I came across several vehicles on ebay listed for sale. I noticed that listings were submitted by Lenz Truck Center in Fond Du Lac, Wisc. I clicked on the centers web site and I began to review the Chevrolet Avalache's they had for sale. The web page is amazing. The video of each vehicle was excellent and the pictures really help you take a close up look at the vehicle. I found a 2009 Avalanche Z71 in mint condition on this site. Being from the Chicagoland area I called the number shown and Mike Buhler answered the phone. To my amazement, Mike informed me that the dealership was closed and that he was talking to me on his cell phone getting ready to eat dinner. Mike asked me which vehicle I was interested in and when I informed him of the 2009 Avalanche he knew the vehicle I was talking about. He did inform me that the truck center was very busy that Friday and that he was unsure if the truck had been sold. Mike took my phone number and ... told me that he would check and call me back after he had dinner with his wife. Mike called back within an hour and infromed me that the truck was available. Not knowing how to handle the situation Mike told me that he would hold the truck for a small deposit, fully refundable, until I could get to the center on Monday. The transaction was completed and I met with Mike on Monday morning. The truck was beautiful. Mike gave me the keys and told me to test drive the truck for a period of time. Once I returned to the center, a deal was struck. The process was absolutely great and Mike and Dave were two outstanding people. This was one of the best car buying experiences I have ever been involved in. Thank you Mike and Thank you Dave for the outstanding service!!!! I have told many people about this experience and hopefully they too will visit Lenz Truck Center in the future. Again thank you Mike. John Glos
pamjon0125
The TV adds make you want to look into the WEB site (which is over whelming) both of which are excellent. However, the courteous and professional employees just finish the deal. Absolutely no sales pressure and our pre visit (via a phone call) was quickly replied to with an email and all the spec sheets sent to me before I even left the house. Then upon arriving at the your location, the vehicle we wanted to see had been pulled up front and waiting for us. It was as clean as advertised and a short test drive brought us back to close the deal. Both Sam and Nik deserve Kudos' on this one, but Sam really drew us in. Our experience was more than we had expected, and goes with out saying Highly recommended to all. Keep up the good work.
TomBunck
Sam was super nice and great to work with. He was proactive in contacting us before we drove the 177 miles to Fond du Lac, and greeted us when we walked in. He was 100% NO PRESSURE! We picked out 9 vehicles we liked before we even drove there and he was prepared to show us all of them. He didn't bother us when we looked around and let us drive as many vehicles as we wanted. We ended up buying the very first one we saw online weeks ago and it was one of the lowest priced of the bunch. Again, he didn't try to pressure us into buying something more expensive nor did he try to "upsell" us with warranties, protection packages, etc. I will DEFINITELY buy from Lenz again and would work with Sam. I've already recommended them to friends and relatives.
TomKovalak
We found a car on their website over a weekend. The following Monday we went to look at it and test drive. We were delighted with the car. Ryan Knueppel was great. Greeted us, put a dealer plate on the car, no questions ask. He told us to take it for a test drive and then come back. We then met with Nick on the financing. With a bad credit score, Nick went to work and found us financing. Although we did not use the financing Nick found, it was refreshing to know that he took the time to find it for us. Next day went to purchase our new used car. The experience we great! NO PRESSURE!! I have heard great comments about Lenz and their staff in the past, but my personal experience confirms it. My future vehic.les will be bought at Lenz Truck. If anyone is looking, Lenz Truck Center is where I will refer them.
barrera67
Me and my husband have looked for the last two years for a truck. My husband was very specific on what he wanted. I came across the truck on line and called and talked to Steve right away. They were closing because it was 7:00 p.m. He was so kind and answered all of my questions. They literally just got it in and didn't even have a picture on the web yet, just a stock picture. Well anyway, he was very kind along with his staff. We will for sure be in contact with Lenz in the future. Ok one last thing, my son left a pair of sunglasses in the truck we traded in that he bought for his birthday with his own money. I called Steve and the truck was already going to a different location. Steve got ahold of the guy who was delivering the truck and asked him to check the truck for glasses and he brought them back to Lenz and Steve sent them to us in the mail. My son was very happy!!!!! Thanks again. Kelly
kschalkowski
Incredible service! Marty was very helpful?with everything and never pushy as most salesmen are at other dealerships. Nik went above and beyond everything to get financing through and at an amazing rate. Definately recommend Lenz truck to anyone and I will be back for all my future truck purchases!
codybanker
After many bad experiences looking at trucks across Wisconsin my wife and I stopped into Lenz. Craig was able to have us drive many different makes and models to make sure it was just the right fit for what we needed. The whole experience was great and I look forward to buying another truck from Craig some day.
nvandyke
Overall I had a great experience with Lenz Truck Center. Craig and Dave were very accommodating and the buying process was low pressure and relaxed. Craig even helped me move all my stuff from my trade-in vehicle to my new truck. Great customer experience. Thanks!
matthugg
I listed my FJ Cruiser on CraigsList and was contacted only a day or two later by Paul Parent. Paul was very friendly and professional through the entire sales process and gave me a very fair price for my truck.
adamarice
Lenz truck and Mike took care of all my needs AGAIN. Best place to buy a truck, hands down. Mike took care of trade-in and got me in a new 2012 f350 quickly and efficiently. Thanks Mike and Lenz . We'll see you again next time.
bkflatworks
Let me start with saying that use to hate the whole purchasing process of a vehicle, dealing with pushy sales people and always wondering if your getting screwed. To avoid this I use the internet, widen my search area and am willing to travel to get what I want even though I live just north of the Motor City. I located Lenz Truck Center while doing my research to purchase a F250, I looked at a lot of trucks all across the country and kept coming back to the ones I had tagged from them. Not only was the selection the best but I put a lot of weight on the online reviews of the dealers. Lenz had the best reviews of all of them and it was even hard to find a negative one, come to think of it I don't think I found a single one. I decided to give them a call and get some of my questions answered and it got even better. Mike Buhler answered all my questions even sent me a few more pictures of the truck I was most interested in. Mike was never pushy and let me move at my own pace. After ... ter making my decision to purchase the truck we closed the deal and he set me up with Dave Reilly in finance who got me great rate for my loan. The deal could not have gone smoother! I notice a couple small things not working properly on my drive back to Michigan and gave Mike a call, he put me in touch with Dave Bergin in service who set me up at a local dealership back home, who fixed both problems and it didn't cost me a dime! What a great dealer, it's so refreshing to deal with such a great upstanding dealership, they are everything that a truck dealer should be and more! They have changed my thoughts on the whole vehicle purchasing process and when it's time to purchase again I will be back.
mmcguckin1
We, a young couple of only 22 years old, took the hour and half drive to the infamous Lenz Truck after looking at their website countless times. We arrived looking for a F150 extended cab and the color black was a must. We honestly didn't think that we would drive away in a new truck considering we didn't even have 2 hours before we had to leave for home and being of our tender age, we were unsure if the financing was even possible. We came with the hopes of getting some sort of estimate on our vehicle for trade-in value and possible options but we left with so much more than that with the help of Mike! We couldn't have asked for a better salesman and are forever grateful for all of his assistance in making it TOTALLY HASSLE-FREE!!! He's a great guy who offered us great advice and helped us drive away in the truck we had dreamed of! It was unreal! He was able to get us more money for our trade-in that we could've ever expected, helping us with our financing ... tremendously! We are now an even happier couple as we ride in our beautiful black F150 and continue to discover all that it has to offer. We would recommend for anyone to go to Mike and his colleagues for vehicle sales! We will undoubtedly remain lifetime customers of Lenz Truck Center! Thanks again Mike! You're the absolute best at what you do and we truly appreciate all that you have done for us!
buschke
Internet shopper who ended up at Lenz website after finding vehicles I was looking for. Submitted my trade for on line appraisal knowing that this would generate a sales call but pleasantly surprised with nature of call from Sam - matter of fact, not pushy, but with subtle follow up. Visited the dealership and worked with Marty - again no hassle, not pushy, knowledgeable about inventory and vehicle features. No fuss test drive. Appraisal and negotiation of trade in was quick and fact based. Paperwork was handled quickly, again without any of the smoke and mirrors sometimes associated with these transactions. Very satisfied with whole process from start to finish and very happy with the vehicle which came well prepared and entirely as described on line. Would not hesitate to recommend this dealership.
NZKIWIS
I am a small business owner and I have purchased 11 trucks in the last ten years. I was prepared for the typical lies and deceit associated when buying a truck from a dealer. I am happy to say none of this happened at Lenz. I was even offered more for my trade than I asked for. Mike and Dave were great to work with. I will definitely buy from Lenz again.
jimbyers7560
Excellent transaction. I like the no haggle guaranteed low price. One of the best websites I've seen for buying vehicles on line, great video work. Very professional, quick response from Mike. I was a little disappointed in how dirty the truck was when it arrived after shipping it 300 miles to my destination. Otherwise quite a seemless process.
57dreamer
Craig worked very well with us over the phone prior to our vist at the dealership and while we test drove trucks. Craig had multiple trucks waiting for us before we arrived and was very willing to provide more trucks that we may have liked to test drive. We felt that the over all experience went very well and it was a non pressuring experience and we would recommend the dealership to our friends and family. All in all a great experience! Thaks Lenz Truck Center!
jwisinski
I recently worked with Steve and Nik to purchase a 2011 Dodge Durango. Normally, I would rather have a tooth pulled without anesthesia than purchase a vehicle. But this purchase experience - from my initial inquiry call to Steve to the final financing paperwork with Nik - was entirely different from any I have experienced previously. The transaction was handled quickly, efficiently and professionally from beginning to end. Both Steve and Nik were friendly and professional throughout (even though I kept them well beyond closing time), without the typical high- pressure and deceptive sales approaches. I would highly recommend Lenz Truck center to anyone considering the purchase of a late model used truck or SUV.
airstream
I was in earlier this year and bought a Chevy and had some problems with it. The guys at Lenz truck worked with me and helped me get into a better truck.
JonEller
Mike Buhler made everything a breeze, definitely not your typical car salesman. Dave Reilly was very informative with every question. The best car buying experience I've ever had. No hassle what so ever. Thanks guys
ryan6534
Mike was to the point. It was a 90 mile drive so I told him the time I would arrive and he had the vehicle inside and ready to test drive. While out, he looked at my trade-in and upon return had the numbers all ready. Done in less than an hour. Used e-mails and calls to secure the deal. Picking it up was a slam dunk. Quick paperwork and out the door. Would definitely recommend Mike and Lenz.
mgotstein
I enjoyed the experiance of purchasing a vehicle from Lenz Truck. They have a nice web site with several close-up pictures of every vehicle and a video; it made buying a truck from a fair distance away easy. I had the deal worked out before I arrived so all I had to do was a quick test drive and sign paperwork.
dschraven1
I had a great experience working with Craig Larson. He was quick with finding vehicles within the price range I was looking for. He also showed me several selections from different brands. He is very professional, personable and easy to work with. Craig was open honest with vehicle history. Lastly, he introduced me to the finance team which got me a very good interest rate on my loan. Thank-you Craig & Staff at Lenz Trucks for your help, PE-BERLIN
PE45
We recently purchased a Ford Edge and worked with Sam. He was great to work with and very patient with us as we were expecting a baby and were unable to travel for a number of weeks. I had been looking for an Edge for quite sometime and found everything I was looking for in the one at Lenz. Their service was great. When we finally were able to go and see the vehicle, they continued to be patient with us as our newborn was only days old at the time. Sam was very understanding throughout the process and did everything he could to make sure we had what we were looking for. The financing process with Nik was also a breeze. They did not try to make us purchase something we didn't want. It was a quick and easy purchasing process and we will definitely go back to Lenz in the future!
samandjaketonn
I had a great experience at Lenz. Craig was very helpful and friendly. I will definitely buy my next truck from Lenz and Craig! I also have and will continue to recommend Lenz to anyone I know who is looking to buy a truck!
aprilthoney
This is our second purchase from Lenz, and everything went smoothly. Brad made this a stress-free, worry-free, low-pressure transaction. Thank you Lenz!!!!
mbessen
Was looking to update to a newer truck than what I had.A lot of them out of my price range. Talk to Marty and Nic at Lenz Auto they found me a truck in my price range and I am very happy with it Thanks so much guys! I telling my family and freinds about Lenz Auto to shop for trucks Great place!
Brian1111
My experience with Lenz Auto was very unique in it's own way. I was selling my used 2012 F-150 on craigslist and was contacted by Brian Lenz via e-mail. I was getting very insulting offers, and plenty of scammers trying to purchase my truck, but Brian made a very honest offer. At first, I was skeptical of selling the truck to someone who hadn't seen it, having someone wire money to my bank account, and the delivery of the vehicle. I did some research on Lenz Auto, and decided to accept his terms, and his offer. The day after the initial offer was made, Brian had the money wired to my account. The wire transfer cleared immediately, and I delivered him the vehicle as I promised. Brian was nothing but friendly to me and my father, and I couldnt have asked for a smoother transaction. The reason I write my story is because I know plenty of people probably think it is some sort of scam, as I at first did, but Brian gave me nothing to lose. I didnt have to even consider delivering the ... truck until we were both aware the money had cleared. There isn't many people willing to buy vehicles like Brian chose to, but I assure you, if contacted by him. you will find no easier way to sell your vehicle. Thanks again Lenz Auto, for making my experience as easy as possible. -Galen Abitz
GalenAbitz
It was a ultimately pleasurable experience dealing with Lenz auto. The people and service is great and most of all the vehicle I brought I am quite happy with.
Randy97
We had been checking your website for a few months and really liked an Expedition you had listed as we had one before and missed it. I filled out an application online Friday night around 430. I received a call back within minutes from Nik Tries and he got the ball rolling. He got us a great interest rate and was very helpful with everything. We have bought several new and used cars over the years, with this being our first with Lenz Auto and I have to say this was the easiest and most pleasant experience. Special shout out to Nik and the rest of the team!!
MandyKriss
I made a cash purchase from Lenz. I worked with Brad for over three months as I got my money together. He was very professional and up front with the process and what trucks he had available. Lenz has the best selection in a 500 mile area. I never went to the dealership or saw the truck first hand. Lenz video was very clear and the details on the truck were very well spelled out. Brad also worked with me on my trade in (sight unseen) and made me a fair deal. If you are in the market for a truck, this place is hard to beat and the follow up is excellent. Sincerely, Herb Reich
jhreich34
was looking at new and used trucks at another dealership and was not happy with service, I saw the commercial for Lenz Trucks and also looked up there web page. was very impressed with details and video for all the trucks I was interested in. I wrote down a few stock numbers and went to the dealership. the salesman was very friendly and helpful and bought out all the trucks I was interested in and let me decide if I wanted them. there price was way below any other dealer I had been too he answered all my questions and gave me a great deal for my old one. was in and out in a few hours with out any pressure to buy or not.
dragonmystic
Found the exact truck I had been looking for on the Lenz website sunday evening, sent an email for a salesperson to contact me. Sam called my promptly Monday morning and arranged for me to come see the truck that evening. The Duramax was exactly as described in their add, Sam was extremely fair in negotiating my trades and made the deal happen that night. Came back tuesday evening with the titles, quickly did some paperwork with Nik and was on my way with my new truck! I would highly recommend Sam and Lenz to anyone, probably the easiest vehicle purchase I have ever been thru! I will be back!!
rharrigan
I had been searching for a RAM Truck with a certain option comobation for months, and found what I was looking for at Lenz. I contacted Sam Pegram. He was very friendly and professional. I essentially bought the truck over the phone. Sam had the side steps I wanted installed and sent me pictures of the finished product. When it came time to complete the deal, My wife and I flew in to Milwaukee, and Lenz was kind enought to send Ron over to pick us up. MKE is an hour south of Fond Du Lac - no small task considering the snow and recent bad weather. The truck was exactly as pictured, and more. The was no hidden charges and no BS. My truck is everthing I wanted and much, much more. I will certainly recommend Lenz and Sam for truck. Thier selection is impressive, and customer service phenominal.
Krustyolguy
After experiencing a negative situation here in NJ, I phoned Lenz Truck Center one night and Mike Buhler called me back from home at 10:30 (my time) at night. He was honest, very knowledgeable, and very friendly. I ended up flying out from NYC to Wisconsin the next morning and Met up with Mike. He's a heck of a solid, truthful guy, very hard to find such a person and such a dealership In this industry. I got a great deal on the best truck I've ever seen. I would definitely recommend Mike and Lenz to anyone, it was worth the trip. Probably the last honest auto dealer around.
Prmlbst
I was in a no win situation. Our primary family car was dead and we still owed money on it. After looking at nearly all the dealerships in the Milwaukee area and feeling that we had no options, my wife came accross Lenz Auto's website and found a couple of vehicles that seemed to be a good fit for our family of 6 humans and 2 dogs. While in the middle of my evening commute, I was able to call Lenz Auto and obtain a preapproval for a loan. Within a minute of receiving the confirmation email, I had received a phone call from Nik Tries, the finance manager. By the time I made it home, I had a deal in place if I wanted it. We packed up the family and drove from Milwaukee at 7:30 at night to Lenz where Nik had agreed to stay as late as it took to get the deal done. Not only did he get the deal done, he was very thorough in explaining all the details and put up with 4 kids running around his office with recless abandon! This was truly a one-stop-shop experience, he handled the title-work ... e title-work and license and registration on the spot. We left there with a vehicle at 10:30 pm, grafeful beyond words for what was just done for us. I cannot thank Lenz Auto, and Nik Tries in particular for the accomodations we received. Our friends were so impressed by our story that they went to Lenz Auto and purchased a vehicle two days later! I cannot speak for them in specific, but their story is very similar to the treatment I received. I would recommend Lenz Auto as your first and last option if you are looking to purchase a vehicle! Brett - Milwaukee, WI
bnepper
My recent purchase of a used Ram 1500 Megacab from Lenz was my best car/truck buying experience ever. I live in Massachusetts and could not find the exact vehicle i was interested in locally. I expanded my search and found Lenz. WOW! What an inventory! Their website with all the vehicle information was extremely informative. Love the videos of each truck. The online information along with the prompt and candide responses from Ryan and his staff made this long-distance purchase possible. Dan Bergin (Service Manager) walked me through all aspects of my truck and addressed any concerns i was having. He also personally drove the truck for me to verify that it drove straight and true. This gave me a HUGE piece-of-mind before i jumped on an airplane and invested time and money on the trip. Can't say enough about the importance of being honest and direct especially with your long-distance customers. THANK YOU. Lenz's service is OUTSTANDING. The Ram 1500 was exactly as advertised which eased ... rtised which eased any anxiety i was having about not personally testing the truck before making the long trip. The truck was spotless, cleaned inside, waxed and ready to go. Ryan left me alone to inspect the truck end-to-end and i felt absolutely NO PRESSURE. Every member of Lenz's staff was extremely friendly, professional and helpful!! Including my Lenz-provided shuttle ride from the airport. This whole experience restores my faith in American service and business. Lenz treated me like I was the most important person in the world. Almost makes me want to move to Fond du Lac :-) Thank you so much Ryan for your service and leading your team to make this experience so smooth and enjoyable. You and your staff are the best! Oh, and i ended up with an awesome truck too. To top the whole trip off, my son and I drove through Detroit on our return and took in a factory assembly line tour of Ford F150s (no Dodge tour available but just as cool). Great Memories all around!! Obviously i'm sharing my experience with everyone as I show off my recent purchase.
pcoolidge
Ryan has been very helpfully and very polite. He has been very patient with me. I went to look at a truck on sat and came back a week later only to buy a different truck. He had my truck in the garage all ready to go and be even helped me with the remote start on a very cold and windy day. Ryan is a good guy and highly recommended. Would I buy another truck from him? Definatly. Thanks for everything.
neng
This is a great dealership and Ryan Kuuepper knows how to treat customers. My wife and I drove up to Lenz Truck Center to look at 2 trucks we arrived at 10:30 AM. Ryan had truck #1 parked in front running and waiting for us to test drive. We then drove truck #2, we liked it very much and came to quick aggreement on our trade. Short story...we were on our way home by 12:30. Two hours...test drive, deal-making and financing in and out! Very friendly staff and a great finance dept. For anyone looking for a truck I recommend Lenz Trucks first and to ask for Ryan Knuepper in sales. Mike M. Waukesha, WI.
manalive
I had a wonderful experience at Lenz Truck Center with Mike Buhler! I traveled 500 miles by plane and by bus to buy a relatively low-dollar vehicle and Mike was there for me every step of the way - he even picked me up at the bus depot! The truck was priced as advertised, in the immaculate condition as advertised, and with three quick signatures, I was out the door. Mike recommended a great local hotel and furnished a gift card for the Fleet Farm next door. And when I mentioned in passing on my way out that I had forgotten my gloves, he brought a pair out to me, WOW - what customer service! Thank you Mike at Lenz Truck for this easy and refreshing experience buying a truck. When it's time for another, I'll make the trip!
petergregory
I had a great experience purchasing my Pontiac Grand Prix from Lenz Auto. The staff was very professional and attentive. Steve answered all of my questions before I came to look a the car. He responded fast to my e-mails and set up a meeting with me on short notice and returned my phone calls promptly! I drove 3 1/2 hours to see this car. I had to go into work at 4AM and was able to get off work at 10AM. I was very tiered and the drive was long. I appreciate that all of my information and the car was ready to go before I arrived. I didn't have to wait to test drive. The car was parked up front and ready when I pulled into the lot. This car is exactly what I was looking for so my expectations were high. The car was in great condition, clean and a fair price! Dave in finance was great also! He explained all details of my financing and went over all of the paperwork with me. I am very impressed with the service and professionalism of the staff at this dealership. I love my car and I am ... nd I am very happy! I will definately recommend Lenz Truck Center to my friends and family! I will be back in the future! Your guys made this purchase so easy for me and took out a lot of the stress and guess work of buying a used vehical! Also I have a very affordable payment and I feel I have a great car for the value! Thank you so much for a great buying experience!!!! Deborah Green, Marquette Iowa
deborah.green.560
Outstanding service, they went the extra mile to get us what we wanted at a price we were comfortable with. Sam and Nik were outstanding, after visiting multiple dealers, I am glad we didn't but anywhere else. I let Sam know we changed the wiper blades, and he sent me s gift card covering the cost! And when I realized I had forgotten my parking pass I'm my trade in, they had it waiting for me when I came back through town! I may never shop anywhere else for cars!
nicklang
I purchased a used truck on 8 DEC 12 traveling from Michigan to do so (335 miles one-way). A few days after I returned home; I noticed an extremely annoying rattle/vibration anytime I rode over even the slightest of bumps. After unsuccessfully trying to locate the source, I was forced to visit our local GM dealership (Betten Chevrolet, Muskegon, MI). After several hours, they located the source and repaired it for several hundred dollars. I contacted Lenz and was sent to Dan to whom I explained the situation. Dan was polite, friendly and very concerned that a recently purchased Lenz truck would have such a problem. Dan instructed me to have our local dealership fax him the repair order for review. Dan told me he had paid for the repairs and apologized for my inconvenience. Returning to our local dealership, I was on my way hassle and vibration free! Dan stood behind the Lenz Auto truck making my overall experience a very, very good one. Dan's professionalism and customer service skill ... vice skill set is just one more reason I keep telling everyone I know to go to Lenz Auto if you are in the market for a truck. It's well worth the drive. Thanks Dan!
scottbach
There is no awesome story here folks. I'm just a regular guy that has brought my truck in for routine maintenance since the day I bought it from Lenz Truck. It's my second truck from them. Every time I bring it in for service, Sean has taken care of me. The mechanic is usually Nick. Both of these guys are professional, courteous and take care of my truck flawlessly. They makes suggestions or recommendations that are looking out for me or my truck, not their best interest. I highly recommend Lenz Truck and their service department.
AndreNitkowski
I traveled 335 miles from Spring Lake, MI to purchase a used truck that I has only seen on their wed site; very scary! I arrived early and was confronted with a rent-a-car return issue; completely not related to Lenz Auto. Mike Buhler was in early and let me in and let me use his phone and assisted me in finding the right location to drop off the vehicle. Sam Pegram picked me up from the car rental location and brought me back to the dealership, brought my truck in for my inspection answering all of my questions and then processed my paper work along with Vanessa who was very friendly, making sure I had a fresh cup of coffee! Nik, the finance guy had me in and out in no time even with a glitch with the check my credit union sent me over with. (No, it didn't bounce) I was on my way with a $25.00 fuel card and huge sigh of relief. The used vehicle was clean and in very good shape for a used truck. The usual cosmetic blemishes were minimal. The truck runs great, the customer service was ... rvice was awesome and the price was very reasonable as compared with other dealerships I was considering. A drive to Lenz Auto is well worth it. Even if I had decided not to go with my original choice, I am confident I would have found another vehicle as they have a tremendous selection to choose from. Thanks again to the staff!
scottbach
After a bad experience with trying to buy a gmc acadia, i looked on auto trader and found one at lenz. on sat mike called me and we talked he actually pulled the car fax on the two we looked at at van horn in plymouth(dont trust them) turns out they were BOTH manufacture buy backs and we'd have been screwed. i told mike when my fiancee got home wed come down and look. well we didnt get there till about 2pm (they closed at 3 on sat) and we talked to mike for awhile. he suggested doing paperwork first instead on test driving the acadia falling in love and not getting it. which i understood and i already got my hopes up once this week didnt wanna do it again, we explained out situation and trying to rebuild my credit. this was our start over point. he talked to dave in finacing and much to our surprise they were able to get us something decent given the dificulty of the situation. these guys stayed till 7pm (4 hrs after closing) to do this deal. they took my old car in paid it off and got ... us the exact car weve been looking for, nothing missing. these guys went above and beyond our expectaions to get us an AMAZING acadia. (even though tracking it down was a little difficult haha) i cant thank you guys enough for all your hardwork, kindness, and giving us a great oppertunity to start over! id give you 10 stars on here if i could but it only goes to 5. id love to work with you guys in the future.
farmerwi
I found my experience with Ryan and Dave quite enjoyable. Both of rhese guys went out of their way to make sure my buying experience was quite painless. I had spoken with Dave earlier in the day and when I arrived at the dealership, after a test drive all paperwork was waiting to be signed. Dave and Ryan were both quite cordial. They took the time to answer my questions to my satisfaction. I would highly recommend this dealership. These folks do a great job.
sam2us
This was by far the best auto buying experience we have been thru. Most of the work was done on-line. All we needed to do when we got to the dealership was take the vehicle for a drive and sign on the dotted line. It couldn't have been any easier. I would urge anyone in the market for a vehicle to check out Lenz. They are top-notch! Thanks!!!!
Michelle53011
We were a little leary making this huge purchase strictly online. The personnel at Lenz Auto were professional and extremely helpful in helping us know all we needed to know to be comfortable with our purchase of the 2010 Chevy Suburban LT. The truck is exactly as described by the sales staff in the online literature as well as the videos of the interior, exterior and undercarriage. The car has been extremely well cared for, and the folks at Lenz even changed the oil in it before shipping it the 500 miles to us. Because of the specific needs we had for an SUV (tow package, sun roof, remote engine start), it was important that we be able to extend our search to a wide radius. In our 31 years of buying cars, this was our smoothest transaction ever. We are so happy we encountered Lenz Auto & Truck Sales & Service!
bspaniol
Move over CarMax, Lenz Trucks has truck/car buying the way it should be! All I say about the customer service is WOW, AMAZING, SPECTACULAR, and downright OUTSTANDING! If you're worried about it being like a traditional dealership or like a typical used car/truck lot, drop all those thoughts and let the guys at Lenz Truck prove you wrong. I worked with Dave Reilly and I seriously could not have asked for an easier transaction. Thanks again, Dave. Hope to do business with you again in the distant future.
bryanmatthews28
Dave Reilly was awesome! He was informative and helpful. I called at 10AM and was approved by noon. We got to dealership by 2 PM and were home by 5PM. This was the least stressful purchase of a vehicle we have ever had.
palcurt
Best handshake in the business! Mike was spot on with my needs, direction and apprehensions. I appreciated the efficiency and professionalism through out the entire transaction. Spending a lot of money and happiness don't ususally go together for me but I drove away a happy man. I just went out and looked at my new truck again, beautiful!
ransomc
We bought a Chevrolet 2011,Silverado 3500 truck.We found on internet and contacted the dealer via a live chat,our sales man was Brad Linz.He was great,very responsive and quick.We had a such a pleasant experience,this is how you get referrals from your customers.Thanks Brad. Naya $ Lkhagva. 10/16/2012.
mnnaya77
Mark was very informative, supportive, and fair on my trade in. Easy to work with and left me wiht assurance of being treated very fair.
Kummeth
This was my first experience buying a vehicle on line. Totally unaware of what to expect, Sam lead me through the entire process. He was courteous and very professional. Afterward, I purchased a plane ticket from Dallas to Fond du Lac. For a modest fee they met me at the airport and drove my wife and me to the dealership. Although the drive was nearly 75 miles away the time passed very quickly as the driver and I chatted about everything from Army days to the beautiful fall landscape of Wisconsin. At the dealership we received a warm friendly greeting by Sam (who kept insisting he carry our luggage around for us). All the workers we met were just as kind and considerate. The offices were clean and well kept. Sam explained various options on our new Jeep, extra packages available, and allowed us to take a test spin. When we returned he introduced us to the finance officer, who went over extended warranty plans, insurances available, and payment information. From the time we arrived ... time we arrived until leaving it took just under two hours, including application of the requested Auto-Armor. As we drove out off we could not help but notice the pristine condition of hundreds of used vehicles on their lot. Once you are there you will totally understand why we would rate this as an A1 operation. Our overall experience was refreshing and pleasant. Given the opportunity to do business again, there is no doubt Lenz would be that of our first choice.
hwmathews
Had been looking for a '08 Ford Expedition to replace my '04. Lenz had one online that was $4000 less than here in NM and worked with Mark Phillips to complete the purchase from NM. The vehicle was exactly what was advertised and was pleased with his representation. Nik in finance was able to get a loan for 1.25% less than I was quoted here in NM. Flew into Wisconsin from NM on Labor day weekend, spent 15 minutes signing papers, and we were on our way. Great way to buy a car.
redriverskibum
For starters, we were pleased with the info on the web-very detailed. We knew what we wanted before we got there. The two trucks we were interested in did not disappoint us. Interiors were clean and acceptable. The price was decent and we were happy with the trade-in value. Sam and Nik were extremey efficient in completing all details. In addition to being courteous and kind. Yes, it was a great experience and we love the Tacoma--hopefully the truck will fulfill its expectations which I'm sure it will. We would definitely recommend this dealership. Thank you!
shortreed
The big plus of this dealership is the volume of used trucks to choose from. It allows you to try out many different options in the used market. Although they advertise the lowest price in 500 miles, make no mistake, their trucks are priced at market value so there is no good deals to be had. Beware of some registration hassles if you are an out of state buyer and plan to finance your purchase. WI is a lein holder state on the titles and it is a bunch of monkey business trying to get the title from the lein holder for your DMV if you come from a customer title holder state. I had to have my DMV request the title as the lein holder would not release it to me even though it was clear I was a buyer from a customer title holder state. I traveled 7 hours to Lenz and despite the high used truck inventory to choose from, I am not sure I would do it again because the prices are as high as anywhere else and the out of home state buying experience has not gone smooth.
greg.payton.35
We went to the dealership with a specific vehicle in mind. I wasn't sure if it was the exact one I wanted — my husband wanted it —but Sam was very helpful in giving us information about the vehicle. We left the first day without purchasing, because to be honest I wasn't entirely sold on it... it was a big purchase. We went to a few other places to no avail. I went home and looked up prices online for similar cars... and after looking just about everywhere... I couldn't find a cheaper price on this vehicle. Nothing even close. So, we went back the next day (with pre-approval from the bank) to try it out again. Sam was not scheduled to work, but he came in specifically to meet us and help us out. I have to say I'm probably not the easiest person to work with, but Sam rolled with it. Kudos to you, sir. We decided to purchase the vehicle, but the one thing I was still struggling with was the monthly payment. I wanted to make sure it was reasonable because I didn't want to sign my life away ... . (I have a Starbucks habit to support.) Nik, the finance manager, gladly took up my challenge to get an "awesome" interest rate. After about 10 minutes he blew the one my bank gave me out of the water. The payment was even lower than what I was hoping for. Seriously, this man is a genius at what he does. All-in-all I left the lot with a lovely new vehicle, a super reasonable monthly payment and have not had a single ounce of buyer's remorse. (Although getting used to driving such a "giant" vehicle after having driven a Jetta for several years is another challenge entirely... watch out, Wisconsin drivers!!) I definitely recommend working with this dealership. They are a good-natured and fun group of people who really know what they're doing. If I had any sort of constructive criticism at all... it would be that I wish I would've gotten a free carwash or something. I say that because 1) the car was a little dirty from sitting outside in the heat and 2) I'm trying to find something wrong. Highly recommend. :)
shmelanie
Great experience. Very friendly and helpful staff that was not "salesy" or pushy at all. We found a great vehicle and the entire process ended up going extremely smooth and easy. Brett Schmitz was a great guy to work with and Ryan Knueppel made the process go very smooth. I would definately recommend working with them to anyone.
brianb1023
We were treated very well and Nik and Mark were very helpful. We have already told our family and friends about our experience. They helped us finance and gave us a good deal
andrewsegovia
My wife and I were in the market for a 3/4 or 1 ton 4x4 truck with a diesel engine and auto transmission and found a number of them for sale via the internet at Lenz Truck Center in Fond du Lac. After exchanging a couple of emails with Mark Phillips we made the 90 minute drive to check out their inventory. We have purchased many vehicles through the years at numerous dealerships not only in WI but also in MN, CO, and WA. We were extremely impressed with the large inventory, the clean and attractive grounds and buildings, the friendly reception staff, and of course our salesman, Mark Phillips. He was very friendly, courteous, listened to what we were looking for, and brought the vehicles up to the building with the AC running for test drives. When we found the truck we wanted, we dealt with only Mark, not shuffled from room to room and person to person. The truck we purchased had a gooseneck hitch installed which we didn't want as we have a 5th wheel. The service manager, Dan Bergin ... Bergin, removed our 5th wheel rails in just a few minutes while we completed paperwork. Over the next couple of days, they removed the gooseneck hitch, welded a patch in, undercoated the patch and installed a spray in bedliner, installed our 5th wheel rails, and cleaned the truck. Very impressed with the service departement! We will/have been spreading the word to all of our family and friends to check out Lenz Truck Center!
dvarney
This is the second auto that I got from this Dealer. Both times I worked with the same person and it was a great experience. There was no pressure but yet I felt like they wanted me there and they valued me as a customer. I went to a different dealer and I was passed off by two people and when I told the other dealer that there was a problem with the truck they seemed to not care. Lenz addressed a couple concerns that I had with the truck I was looking at and even took it back to the shop to go over my concerns and the mechanic went over the results with me. It made me confident in buying from them. I know for a fact that I will be going back for another truck from them, but it will be 5 years or so because I am so happy with the truck I got. They also offered a fair value for the truck I was trading in. Last but not least they made the financing a breeze and I got the intrest rate I was expecting for my credit rating. Thank you Mark and Lenz Auto for the experience.
bfrost69
I had a great experience at Lenz Truck. Nik Tries was excellent to work with. Nik was very easy to get ahold of and kept in close contact with me throughout the whole process. He made buying a vehicle easy!I would strongly recommend Nik to anyone looking for a vehicle! Thanks again Nik!!
kylenelson25
everone was very nice and mark was a very nice guy.We came to look only but found what we were looking for,and in our price range.Told all our friends and coworkers about Lenz Truck Sales.We will be back someday down the road. Thank you for a great truck. Don Jaech.
djaech
The test driving, credit application and entire process went much faster than we thought, but very happy with our '08 Ford F250 purchase....thanks guys!!!!
dobiqueenx2
See Nik he can get you approved. I talked to him on phone and 3:30pm and left dealership with a new vehicle at 7:00pm. Easy buy and a great deal. No one came close to price for the features.
johnetyner
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